Caliber - Roswell

4.8 (2,866reviews)
97%
740 Holcomb Bridge Rd,  Roswell,  GA  30076

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,866)

My Experience

Nice work on the truck, and the daily updates and communication were greatly appreciated!

Likely to Recommend

Repair Quality

Very satisfied. Great repair work, very helpful and communicative every step of the way.

Customer Service

Great, easy communication

Returned Clean

Likely to Recommend

Repair Quality

They did a good job and the representative who always updated me on the progress of the job was excellent in the way he approached the issues I raised during the process. I won’t hesitate to give him 5 stars

Customer Service

I am very satisfied

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I can't say enough nice things about Caliber Collision. They were extremely professional and Frank did an outstanding job on keeping me informed on the progress.

Likely to Recommend

Repair Quality

Caliber Collision did a great job on the truck and my contact kept me updated daily on the progress. I would highly recommend them!

Customer Service

They were all friendly and very competent.

My Experience

Mr. Frank communicated throughout the whole process. The work on my car looks great!!! I would recommend Caliber Collision on Holcomb Bridge to everyone!!! I am well pleased.

My Experience

Likely to Recommend

This is my second time. They previously repaired my wife’s car

Repair Quality

Advisor took extra car with my car and was really proud to show off finished car. I am very pleased!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Travis was great kept me informed

Customer Service

Melody was very nice and helpful

Returned Clean

My Experience

Everyone I dealt with was so kind, helpful, and knowledgeable. This is the best repair experience I’ve had to date. It’s clear things are run very efficiently. I felt like everyone cared about getting the job done well and right from start to finish. I will be recommending this location to others!

My Experience

Thanks

Likely to Recommend

great shop - will use again if needed

Repair Quality

great work!

Customer Service

great communication

Returned Clean

My Experience

Thank you so much for the excellent communication, quick repairs and wonderful customer service. While we didn’t necessarily want to have our car repaired, y’all did a wonderful job at making our car as good as new. Thank you for your help!

Likely to Recommend

I hope to not have to refer anyone but if repairs are needed, we will recommend Calliber Collision always

Repair Quality

Thank you for the quick and well done repairs! Your staff is wonderful and made the process very smooth for us. We appreciate it!!

Customer Service

The repair shop did a wonderful job! I wish I could recall his name but the taller gentleman with the arm tattoo went above and beyond. Very much appreciated!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Service was excellent.

Repair Quality

So far since we took delivery of the vehicle we have not noticed any issues or problems for now. Its been 2.5 days ago.

Customer Service

During our pickup, the service consultant was kind, courteous, and professional.

Likely to Recommend

Repair Quality

I had a great experience with Caliber Collision after my accident. From start to finish, the entire team was professional, friendly, and genuinely cared about helping me through the process. They did an excellent job repairing my truck and kept me informed along the way via calls and text. What stood out the most was how hard they worked with the insurance company on another issue that was caused by the accident. Unfortunately, the insurance company wouldn’t cover it, but that definitely wasn’t because of a lack of effort from Caliber. They truly fought for me and tried everything they could to help resolve the situation. When I picked my truck up, I noticed the front driver-side tire was flat because it had picked up a nail while the vehicle was there. The tire couldn’t be repaired and needed to be replaced. Without any hesitation or arguments, Caliber sent me to the tire shop and covered the entire expense. That level of customer service and accountability is rare these days. Everyone there was great from the girl at the front desk to the manager who stepped in immediately to make sure everything was taken care of. They treated me with respect and made a stressful situation much easier to deal with. I would highly recommend this shop to anyone needing auto repairs after an accident. 10 out of 10 stars.

Customer Service

I had a great experience with Caliber Collision after my accident. From start to finish, the entire team was professional, friendly, and genuinely cared about helping me through the process. They did an excellent job repairing my truck and kept me informed along the way. What stood out the most was how hard they worked with the insurance company on another issue that was caused by the accident. Unfortunately, the insurance company wouldn’t cover it, but that definitely wasn’t because of a lack of effort from Caliber. They truly fought for me and tried everything they could to help resolve the situation. When I picked my truck up, I noticed the front driver-side tire was flat because it had picked up a nail while the vehicle was there. The tire couldn’t be repaired and needed to be replaced. Without any hesitation or arguments, Caliber sent me to the tire shop and covered the entire expense. That level of customer service and accountability is rare these days. Everyone there was great — from the girl at the front desk to the manager who stepped in immediately to make sure everything was taken care of. They treated me with respect and made a stressful situation much easier to deal with. I would highly recommend this shop to anyone needing auto repairs after an accident. 10 out of 10 stars.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The Universe is a big place. And here I am, in this position, with a working vehicle. Fast and efficient.

Likely to Recommend

Repair Quality

Customer Service

The Service was good but someone left their vape pen in my car and I'm not a smoker. It kind of bothered me.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Completed in a week. Everything like new.

Likely to Recommend

Repair Quality

Everyone was helpful and got the job done.

Customer Service

Returned Clean

My Experience

Very satisfied with the communication while the car was being repaired and with the repairs themselves. The staff even drove the car to me this afternoon after it was done. Great job!