Caliber - Roswell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0 -
Service was excellent.
Repair Quality - 5.0/5.0 -
So far since we took delivery of the vehicle we have not noticed any issues or problems for now. Its been 2.5 days ago.
Customer Service - 5.0/5.0 -
During our pickup, the service consultant was kind, courteous, and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience with Caliber Collision after my accident. From start to finish, the entire team was professional, friendly, and genuinely cared about helping me through the process. They did an excellent job repairing my truck and kept me informed along the way via calls and text. What stood out the most was how hard they worked with the insurance company on another issue that was caused by the accident. Unfortunately, the insurance company wouldn’t cover it, but that definitely wasn’t because of a lack of effort from Caliber. They truly fought for me and tried everything they could to help resolve the situation. When I picked my truck up, I noticed the front driver-side tire was flat because it had picked up a nail while the vehicle was there. The tire couldn’t be repaired and needed to be replaced. Without any hesitation or arguments, Caliber sent me to the tire shop and covered the entire expense. That level of customer service and accountability is rare these days. Everyone there was great from the girl at the front desk to the manager who stepped in immediately to make sure everything was taken care of. They treated me with respect and made a stressful situation much easier to deal with. I would highly recommend this shop to anyone needing auto repairs after an accident. 10 out of 10 stars.
Customer Service - 5.0/5.0 -
I had a great experience with Caliber Collision after my accident. From start to finish, the entire team was professional, friendly, and genuinely cared about helping me through the process. They did an excellent job repairing my truck and kept me informed along the way. What stood out the most was how hard they worked with the insurance company on another issue that was caused by the accident. Unfortunately, the insurance company wouldn’t cover it, but that definitely wasn’t because of a lack of effort from Caliber. They truly fought for me and tried everything they could to help resolve the situation. When I picked my truck up, I noticed the front driver-side tire was flat because it had picked up a nail while the vehicle was there. The tire couldn’t be repaired and needed to be replaced. Without any hesitation or arguments, Caliber sent me to the tire shop and covered the entire expense. That level of customer service and accountability is rare these days. Everyone there was great — from the girl at the front desk to the manager who stepped in immediately to make sure everything was taken care of. They treated me with respect and made a stressful situation much easier to deal with. I would highly recommend this shop to anyone needing auto repairs after an accident. 10 out of 10 stars.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The Universe is a big place. And here I am, in this position, with a working vehicle. Fast and efficient.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The Service was good but someone left their vape pen in my car and I'm not a smoker. It kind of bothered me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Completed in a week. Everything like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was helpful and got the job done.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied with the communication while the car was being repaired and with the repairs themselves. The staff even drove the car to me this afternoon after it was done. Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Would give higher than 10 if I could!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
Did a great job. Would definitely recommend.
Repair Quality - 5.0/5.0 -
Great job. Made the process really easy. Good communication throughout and body work was stellar.
Customer Service - 5.0/5.0 -
Good job
Returned Clean
My Experience - 5.0/5.0 -
Communication was excellent and work was done earlier than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Caliber Collision Roswell was nothing but amazing. From Melanie to Mitchell, they were clear, kind and made everything very easy. From having Enterprise pick me up to get my rental, to leaving my rental at Caliber Collision to retrieve my car. The work itself looks brand new on my Mercedes. Couldn’t even tell there was damage. ALSO was WAY faster than I expected. Awesome team, awesome work.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent communication from Travis and the team
Returned Clean
My Experience - 5.0/5.0 -
Mitchell did a great job at taking my car in and getting it back to me quickly.