Caliber - Roswell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team communication was amazing and I will be definitely would recommend them to family an friend the estimate time was met before overall just a great company
Likely to Recommend - 5.0/5.0 -
I might be looking into them to complete the rest of my work that needs to be done
Repair Quality - 5.0/5.0 -
They were awesome and they communication was out of the world
Customer Service - 5.0/5.0 -
Simply amazing
Returned Clean
My Experience - 5.0/5.0 -
I left satisfied with my experience, good job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Travis was excellent at keeping me updated on status of my repair. He was both friendly & professional. It was a pleasure to do business with the Roswell location & Travis.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Representative I worked with, Travis at the Roswell location, was customer focused, very polite and a great communicator.
Customer Service - 5.0/5.0 -
See prior comment. Travis was a wonderful communicator.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It’s was a smooth process throughout the repairs.
Customer Service - 5.0/5.0 -
I was kept informed every step of the way.
Returned Clean
My Experience - 5.0/5.0 -
Customer service rep Travis was very receptive towards me as soon as I walked thru the door of Caliber Collision on Holcomb Bdge road in Roswell, GA. He kept me informed of services performed on my vehicle. Travis also texted me my vehicle would be ready before April 1st. I received his text telling me I could pick up my car yesterday 3/25/26. When I went to pick up my car the receptionist was also attentive and ready to accept my deductible and close my account in good order. I was so appreciative I gave her a Starbucks gift card. I also want to profusely thank your service personnel who worked on my car in an expedient manner. Without their expertise my vehicle would not be whole to my satisfaction. The Holcomb Bridge team are on my speed dial ready for me to recommend to my family & friends and anyone that asks for collision repair experts.
Likely to Recommend - 5.0/5.0 -
Customer service and repair team fixed damages in a timely manner.
Repair Quality - 5.0/5.0 -
Our car was serviced within an acceptable time frame. We were kept informed of everything that was done to our car. CS rep Travis was empathetic and his customer service skills were over the top. Our car was made whole. Kudos to the Caliber Collision team.
Customer Service - 5.0/5.0 -
See previous comments...
Likely to Recommend - 0.5/5.0 -
Although the staff was friendly and professional and the body work looks great, my car is not fully repaired.
Repair Quality - 1.0/5.0 -
Body work looks good but its hard to give a positive rating after feeling like I was intentionally misled into taking the vehicle after pointing out that something was not right.
Customer Service - 0.5/5.0 -
Before I left the premises with my vehicle I asked why the tire pressure reflected 4 dashed lines instead of tire pressure data. I was told the data would populate after driving the vehicle. I trusted their response. I trusted the advisor. I trusted that the company would provide true and accurate information. I drove home but the data never populated. I restarted the car but the data did not populate. I called Caliber Collision the same day and the representative said the info should have populated after driving 15 miles. Since it did not, he said he would contact my insurance so that they could complete the repair. When I spoke with my insurance rep, I was told that Caliber Collision claimed this was a pre-existing problem. (If this is what was said, my ratings and responses are based on that info. If Caliber Collision did not twll my insurance company tbis info, then all that i say henceforth is not apllicable. I was not privy to their conversation). It is not true that the absence of tire pressure data was pre existing --my tire pressure data populated before the incident that damaged the sensor that provides all the notifications. But even more concerning is that if this is what the technician believed, why was I lied to (being told the data would show up after driving the vehicle)? Was the intent for me to accept the vehicle and drive off with it although all the related repairs I expected and had communicated were not completed? They did not look at the vehicle at any point between telling me the data would populate and then allegedly telling my insurance company that it was pre existing damage. This does not sound or feel ethical or honest to me. The body work looks good but thats not all that was damaged. I am still waiting for resolution and completion of the repairs so that my tire pressure is reflected like it was before the incident that caused my vehicle to need repairs.
My Experience - 5.0/5.0 -
Quality repair, good pricing, perfect updates and staff top of the line. My second time working with Caliber Collision and both experiences the best.
My Experience - 5.0/5.0 -
I am very satisfied with the service and the professional staff at the Holcomb bridge location. What would have been a bad experiencia after the accident turned out to be a smooth process. The lady at the front desk is incredibly helpful and Travis was very professional and caring. They kept me informed at all times of the progress of my car and helped me with the rental car. I wish I don't have to go back over again but if I must I will surely give my business to Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car repair was of great quality and care
Customer Service - 5.0/5.0 -
Wonderful service!
My Experience - 5.0/5.0 -
Very satisfied. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mitchell and company are the best. Above and beyond service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A wonderful experience from Mitchel and his crew.