Caliber - Sacramento - Natomas

4.9 (1,568reviews)

97%

(916) 229-8046

4707 Northgate Blvd, Sacramento, CA 95834

97%

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4707 Northgate Blvd
Sacramento, CA 95834

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About Caliber - Sacramento - Natomas

See Photos

4707 Northgate Blvd
Sacramento, CA 95834

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (1,568)

Sort By:
Newest
Rating

1,245 Customers Rated

5 Stars

67.5% Complete

(1058)
4 Stars

6.8% Complete

(106)
3 Stars

1.6% Complete

(25)
2 Stars

1% Complete

(16)
1 Star

0.5% Complete

(8)
< 1 Star

2% Complete

(32)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, seamless repair process, and excellent communication throughout. Many highlighted proactive updates via text and phone calls, ensuring they were informed at every stage without needing to follow up. Repairs were frequently completed ahead of schedule, with numerous customers delighted to receive their vehicles earlier than expected. The quality of workmanship received high praise, with many noting their cars looked brand new post-repair. A few customers noted areas for improvement, including occasional miscommunication between staff members, inconsistent updates requiring them to call in for status, and isolated quality concerns such as misaligned parts or incomplete finishing touches. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"... Collision did an outstanding job with my Honda CRV! They kept me informed throughout the entire repair process, and the final result was fantastic. I highly recommend ..." Read more

"... their service. From start to finish, the team was incredibly professional, keeping me informed every step of the way with clear and timely updates. They communicated ..." Read more

"... work done there and she highly recommended them. Friendly staff and do an excellent job. Well, she was right on! My brand new care with that ..." Read more

"... were timely and proactive every step of the way. The workmanship is also excellent, could not tell the car was ever any different than new. Well done on all ..." Read more

"Three items that need to be fixed. The rubber stripping below the passenger door is not attached properly ..." Read more

"My car was finished 2 days before the estimated day."

"... the communication received throughout my repair and it was done three days earlier than expected. Staff was super friendly." Read more

"Much later than originally told and the date kept changing depending on who I talked to."

"... great at keeping me informed the whole time and even finished with my car earlier than expected." Read more

"My Jeep was ready in timely manner. It was ready before the time was promised."

"... time in the shop I ever experience with any vehicle. Love the text messages communication!! Thank you so much for taking the stress out of a stressful experience!!" Read more

"... of time it took to repair my car and the fact that I kept getting told different things by different people. One person told me they were going to replace the ..." Read more

"Every step of the way communication was excellent"

"Poor communication, I had to call to get updates"

"It was difficult to get updates through phone calls on the status of my car and approximate pick up dates so I can ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... Collision did an outstanding job with my Honda CRV! They kept me informed throughout the entire repair process, and the final result was fantastic. I highly recommend ..." Read more

"... their service. From start to finish, the team was incredibly professional, keeping me informed every step of the way with clear and timely updates. They communicated ..." Read more

"... work done there and she highly recommended them. Friendly staff and do an excellent job. Well, she was right on! My brand new care with that ..." Read more

"... were timely and proactive every step of the way. The workmanship is also excellent, could not tell the car was ever any different than new. Well done on all ..." Read more

"Three items that need to be fixed. The rubber stripping below the passenger door is not attached properly ..." Read more

"My car was finished 2 days before the estimated day."

"... the communication received throughout my repair and it was done three days earlier than expected. Staff was super friendly." Read more

"Much later than originally told and the date kept changing depending on who I talked to."

"... great at keeping me informed the whole time and even finished with my car earlier than expected." Read more

"My Jeep was ready in timely manner. It was ready before the time was promised."

"... time in the shop I ever experience with any vehicle. Love the text messages communication!! Thank you so much for taking the stress out of a stressful experience!!" Read more

"... of time it took to repair my car and the fact that I kept getting told different things by different people. One person told me they were going to replace the ..." Read more

"Every step of the way communication was excellent"

"Poor communication, I had to call to get updates"

"It was difficult to get updates through phone calls on the status of my car and approximate pick up dates so I can ..." Read more

Kenneth (Toyota owner) reviewed 8/25/26

Nice friendly service job done quickly and on time.

Jesse (Honda owner) reviewed 8/25/26

Great job by everyone with the process and details of how things go ! Would recommend for future!

Great job with the details of the process and timeline ! A+

Kathryn (Lexus owner) reviewed 8/24/26

Chad (Toyota owner) reviewed 8/24/26

I was completely satisfied with caliber collision

Devona (Mazda owner) reviewed 8/20/26

The guest service was amazing. Also very accurate with the paint job and the removal of dents.

Melissa (Toyota owner) reviewed 8/17/26

Bobby (Ford owner) reviewed 8/13/26

Good job!

You all did a fantastic job on matching the paint and the lines match up. Thank you.

They were timely, courteous, and thorough with all their communications and documentation.

Marva (Nissan owner) reviewed 8/13/26

the customer service was outstanding

Shamsullah (Honda owner) reviewed 8/13/26

Excellent service

Krizza Marie (Toyota owner) reviewed 8/13/26

Joseph (Chevrolet owner) reviewed 8/12/26

Appreciate the consistent communication and quick work and not taking no short cuts to get the vehicle back to us in a timely manner

I recommend it to everybody

Always exceptional customer service

Always great customer service

Norma (Toyota owner) reviewed 8/12/26

Pamela (Buick owner) reviewed 8/11/26

Florence (Dodge owner) reviewed 8/10/26

I was very satisfied, Fabian was great, he kept in touch with me through the whole time my car was in the shop.. I appreciated that.

Richard (Toyota owner) reviewed 8/10/26

Timely repair service. Good communication.

Michelle (Toyota owner) reviewed 8/10/26

Cesar (Ford owner) reviewed 8/6/26

Recommend to anybody that needs get worked done

Great Service! Also Great Communication. Great explanation of the details of what was getting done to car.

Great Customer Service and Communication

Abubakar (Toyota owner) reviewed 8/4/26

William (Toyota owner) reviewed 8/4/26

Repair looks great and was kept informed during the whole process. Thanks

Maribel (Nissan owner) reviewed 8/3/26

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Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

Caliber - Sacramento - Natomas

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Sacramento - Natomas

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,568)

1,245 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0