Caliber - Sacramento - Natomas
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I really appreciate, everything was great 😃 people are professional and friendly, I'm not going to complain. Only one little mistake happened, when I pick up the car I don't check, because I trust everyone thinking 🤔 everything was good, but when I get home I opened the hook, and I see is missing a part, on the top the front bumper, the area the hook is click when is closed, for sure I have to take back.
My Experience - 5.0/5.0 -
I’ve had a previous collision and brought my vehicle to Caliber Collision before, so I already knew with this second collision to bring my car back to Caliber Collision without a doubt. Although I had never visited this specific location, Northgate Blvd., I wanted to give them a try specifically because this location is close to my home as well as my place of work. My expectation with receiving quality customer service was still expected, and that is what I received. I was very satisfied with the customer service from day one all the way up until when I picked up my vehicle. Associates Brian, Dustin, and Taylor that specifically assisted me in more ways than one, were extremely positive, professional, compassionate, kind, and treated me with the upmost respect and dignity, regarding not only my vehicle, but also my circumstance with the issue at hand, and made sure that all my questions were answered. If I have to return my vehicle to a collision center, without any doubt, it’s going to be Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for your professionalism! The experience was phenomenal, and the staff was great. I had a great time meeting the front office staff, Taylor, as well as the front office manager, and Dustin who fixed my vehicle. Everyone was very accommodating and assured their service. I will be back’
Customer Service - 5.0/5.0 -
Customer service was phenomenal. Taylor in the front office as well as Dustin was very informative. I felt informed and comfortable with the services that were provided.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I received excellent customer service, and the repair was fantastic. My car looks brand new!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is my 2nd time here (unfortunately), but the team at caliber collision has done an amazing job at repairing the damages.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Todd helped me through the entire process and it was seamless. He was very kind and responsive. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber collision was very professional stuck to all their timelines and the thing I appreciate it most was keeping me updated throughout the week and a half process. Brian was great and very friendly. Also very knowledgeable about his job.
My Experience - 5.0/5.0 -
Brian was great! Some delays that was out of his control however communication is the key! Very appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jenifer was amazing and did a great job with keeping me updated, informing of what to expect and explaining everything very well. Thanks Jen!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brian and the repair team provided a speedy, cost efficient and quality repair service. They keep you up to speed through the entire process. I would one hundred percent recommend someone to this specific Caliber Collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brian was amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They’re done a nice job,they were so polite and so organized.
My Experience - 5.0/5.0 -
Caliber stands behind its warranty and ensures you're completely satisfied with your vehicle upon completion. Great job, Northgate Caliber Collision, and thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My left mirror is loose now after the repair. Now when I drive my left rear view mirror is shaking hard
Likely to Recommend - 5.0/5.0 -
Ill tell everyone how good u are
Repair Quality - 5.0/5.0 -
Loved the work done on my truck!!! Thank u so much!!!
Customer Service - 5.0/5.0 -
They were very helpful!!!