Caliber - Sacramento - Natomas

4.8 (1,575reviews)
96%
4707 Northgate Blvd,  Sacramento,  CA  95834

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,575)

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Repair Quality

Customer Service

My Experience

My left mirror is loose now after the repair. Now when I drive my left rear view mirror is shaking hard

Likely to Recommend

Ill tell everyone how good u are

Repair Quality

Loved the work done on my truck!!! Thank u so much!!!

Customer Service

They were very helpful!!!

My Experience

Everything was good

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Repair Quality

Customer Service

My Experience

Caliber did a great job. They even rubbed out a couple of faded spots that were not on the area they repaired. The office staff and the person doing the estimate were very helpful. Would definitely refer them and use them again if necessary. Pam Campbell

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Repair Quality

Customer Service

Returned Clean

My Experience

Bryan was great and communicative.

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Customer Service

Bryan was great. He kept in contact regularly and always patiently answered any questions I had.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The customer service and the quality of the work this is how a business is successful. You guys keep up the good work.

My Experience

Thank you for the service ... I'm so happy that I can drive my car again.

My Experience

We just picked up our Honda today, but as of now, everything seems great

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Repair Quality

Muy amable la Srita, Jenifer, hasta el momento todo esta muy bien con el carro.

Customer Service

Returned Clean

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Customer Service

Excellent

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Tod is an excellent service representative. He kept us informed of all repair updates either by phone or text.

Likely to Recommend

Repair Quality

Tod kept us updated thru out the repair process

Customer Service

My Experience

They were really professional and had my car fast and ready.

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Repair Quality

Great attentiveness with keeping me involved regarding the repairs and projected completion timeframe!

Customer Service

My Experience

Car was repaired well and cleaned afterwards 10/10

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Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My vehicle 2011 Toyota 4 runner was damaged in a house fire so caliber collision was the shop that my insurance recommended. Honestly I was skeptical about bringing it to any shop but upon reading this shops reviews I saw nothing but good reviews. After dropping my car off i was told I’d received a new estimate the next day but a week went by and I heard nothing. A week later I contact them and the gm reaches out to me with a voicemail explaining what happened and why it’s been taking longer than expected and they’ll reach back out to me. The next couple of days I was able to reach my estimator (Todd Evan’s) and he was excellent, he was sick so that’s why I wasn’t given any information and my car had to be inspected more thoroughly before giving me my new estimate. Throughout the whole repair process Todd was giving me updates of my car and when it would be done. When it was time to pick up my vehicle, my car looked brand spanking new. I would definitely recommend caliber collision. On top of that , they even gave me a discount hearing that my house caught on fire. 15/10 I would recommend caliber collision the whole process of repairing my vehicle was excellent. Thank you guys at caliber from the bottom of my heart. I will be sharing this story !

Likely to Recommend

I will definitely come back or refer this shop to anyone. I had an awesome experience at Calliber cuz the personnel was great and the repair was great. 15/10 if I could rate it

Repair Quality

My car looks brand new after the repair ! I would’ve never knew that this car had fire damaged cuz of how new my car looks. Although one of my fenders sticks out just a tad bit my overall experience here was phenomenal so I’d rate it 10/10

Customer Service

The people at caliber collision are phenominal. Todd was excellent with communication and satisfaction and the older gentlemen (who I don’t know his name but I should’ve asked for his name ) got to know about my situation from a personal level and helped me out a ton ! 15/10 I cannot thank them enough I will be sharing my story of my experience with caliber collision. Truly great people that I had the pleasure of getting my car worked on by.

My Experience

I worked with Todd, and he was excellent. Since this was my first accident of any kind, I felt very anxious. Part of that anxiety was worrying whether my car would look the same as it did before it was hit. Todd reassured me by explaining Caliber's process and capabilities. I decided not to have my car moved to other Caliber shops if needed to speed up the repair, and I was not disappointed. My car was ready within the estimated time frame and looks great. Thank you, Caliber and Todd, for doing an excellent job and easing this part of my anxiety. ~Teri

Likely to Recommend

Repair Quality

Excellent service we are very pleased with the results and quality of repair. Repair completed ahead of schedule.

Customer Service