Caliber - Sacramento - Natomas
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completely satisfied
Customer Service - 5.0/5.0 -
You did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent speedy service.!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I wasn’t able to see it when I comes up the car since it was raining, once the weather got better I notice that the bumper is cracked on both sides on right and the left. Very poor job. I have contact geico and I have sent a message to Sara with pictures. I am very disappointed.
Likely to Recommend - 0.5/5.0 -
I am completely dissatisfied with the service
Repair Quality - 0.5/5.0 -
My car wasn’t fix correctly (they installed either the old bumper or they broke when installing), they removed the plastic protector from the door and didn’t add a new one, the plastic rim on the side where car was fixed is loose and not thingy as it was (this is a brand new car) is almost 2 weeks after I picked the car, I don’t hear from Sara in a proper frame time, last message I got was that they had the bumper and the protector and it would take about 1/2 day and I could get a ride from the home and back, I responded indicating that I will need a car, I can’t be stranded at home. And I get this survey on how satisfied I am, well I am not. You need to fix my car, you got paid for it. And you need to provide a car while doing so. I am extremely dissatisfied with the service.
Customer Service - 0.5/5.0 -
It was ok in the begging, but now I am not satisfied at all
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
So far ok, car was left immaculate clean and repa I rs seem to be ok
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The service was great but the lady in the office was kind of rude she didn’t do very well with customer service
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The actual repair appears excellent.
Customer Service - 4.0/5.0 -
There was an initial miscommunication scheduling my first appointment where that appointment was not on the schedule, and I had to leave and return on a later day to drop off my car. Once my car was accepted by the shop, the service was excellent.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was fixed very quickly and Sara kept in contact with me the whole time. She gave us updates throughout and was great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome job and quick turn around love it! There was however still some small visible glass bits here and there, otherwise everything is great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast friendly and helpful thank you
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thomas, Sarah and all staff were friendly, efficient and kept me in the loop throughout the whole repair process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was very happy with the work done to the car and the service provided, so I would definitely recommend.
Repair Quality - 5.0/5.0 -
My car looks great and the service provided was awesome. Thomas helped me out and he made the process smooth and easy!
Customer Service - 5.0/5.0 -
Like I stated in my last comment, Thomas’ service was great and I left feeling comfortable and satisfied.
My Experience - 5.0/5.0 -
The people at Caliber have helped me a couple times now and I really appreciate all their had work and help!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is the 3rd or 4th time we’ve had to have body work on this Lexus, so obviously, we are always happy with the work and service. Keep up the good work! Thanks, Scott Perlmutter
My Experience - 5.0/5.0 -
Sara was great at keeping me informed through the entire process. Not sure who all worked on my car but they did a dope job! Can’t even tell where the damage originally was, which is the point but doesn’t always happen. Even the little details like shining the tires and cleaning the inside. Top notch service! Also the hustle on everybody’s part to get my car back to me and out of a rental sooner than quoted was very much appreciated.