Caliber - Sacramento - Natomas
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
Cosmeticly to looked ok not happy with the choice of running boards and i dont have it back yet because mechanically its not right so i cant honestly give you an honest opinion
Customer Service - 3.5/5.0 -
Louis has been good with me taking care of the problems that have a risen
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The level of customer service was awesome! They worked directly with Enterprise to bring the rental to me, I didn't have to ask; they told me!! Sara stayed in communication with me the entire time my baby was in thier care! When they said my baby would be ready, it was ready!! And...they let Enterprise know, the rental was ready for them to pick up! I didn't have to call/text/email ANYTHING, they took care of EVERYTHING! And of course my car looks brand new again!
My Experience - 5.0/5.0 -
The lady at the front was nice knowledgeable and extremely time efficient. Sarah was also knowledgeable nice and didn’t waste my time. They made it all seem so effortless. I’ve heard horror stories of repairs at other shops but not these guys!
My Experience - 5.0/5.0 -
Sara was an amazing service advisor! She communicated with me every step of the way and was very professional and friendly. I was very satisfied with the repairs also!! Seriously one of the best experiences I have had getting an insurance claim done.
My Experience - 5.0/5.0 -
You’ve done a good job..Thanks…
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
But I told Luis that my brake light on the console is not lighting or working now, though before the repair it has a light that appears when brake is on & no light when brakes are released.This mechanism is not working now. He said he will research on it. So still awaiting for his reply on this matter.
Customer Service - 5.0/5.0 -
But please see my previous concern with the repair of my Traverse with regards to the brake release warning on the console. So still awaiting for the result of Luis Manzo’s research on this issue.
Returned Clean
My Experience - 5.0/5.0 -
It was great kept me updated throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was quick and smooth. Best service I’ve ever had. Repaired, Paint Job, New Rims and Tires, and Rental. All taken care of in 2-3 days!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Luis was great, made the process quick easy & stress-free. Much appreciated, thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication and good service. Thanks Sara for your service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great staff, Sara kept me updated every step.. even though to busy to respond was greatly appreciated. Car looks great paint matching perfect. Thank you all again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber was very communicative, responsive, and friendly. I highly recommend Caliber and am grateful for their service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your receptionist was amazing. When I dropped off my car and came for the appraisal earlier, she made me feel welcomed and comfortable