Caliber - Sacramento - Natomas
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Updates, responses to queries, reliable completion time projections, OUTSTANDING CUSTOMER SERVICE! I can't imagine a better team. YOu Won The Playoff😃⚽️🏆😎😄
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the frequent contact from Sara on status of my car. The car was actually done sooner than I really expected and looks great, right down to the fantastic, complimentary cleaning inside and out. I highly recommend Natomas Caliber!
Likely to Recommend - 5.0/5.0 -
After I picked up my car, I was talking with a friend about it and highly recommended Caliber. I will definitely recommend Caliber to others as well.
Repair Quality - 5.0/5.0 -
My car looks fantastic. You would never know anything happened.
Customer Service - 5.0/5.0 -
Very friendly staff, and Sara was wonderful in keeping me posted on the status of my car.
Returned Clean
My Experience - 5.0/5.0 -
Overall great experience.
My Experience - 5.0/5.0 -
I just wish the hinge that broke on the trunk glass door was repaired too. Your secretary said she’d call me when she discovers how to get the part the trunk glass door needs. Otherwise, all was good. Thank you.
Likely to Recommend - 4.5/5.0 -
Everything was fine except for the misunderstanding. People were nice at the office.
Repair Quality - 5.0/5.0 -
Happy with the repair, but I was disappointed that one extra repair that I was willing to pay out of pocket was not done out of a misunderstanding on my explanation. The wrong thing was “repaired” which supposedly was complimentary. Before I left to take my car back home, I explained once again what I needed to be done while showing your employee what needed to be done. I told her that the hinge of my trunk glass door can be purchased online, so she said that she’d check on it and that she’d call me. I have called back twice to ask for her but she has not called back. So I please want to know if my trunk glass door will still get the repair I requested for. Thank you!
Customer Service - 3.0/5.0 -
I wish that your employee listened carefully as I explained about the repair of my glass trunk door hinge so it could have been done since the first time that I was there. I know I explained it quite clearly,
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team!! Fantastic work!!
Customer Service - 5.0/5.0 -
Awesome
My Experience - 5.0/5.0 -
It was my first accident ever and I’ve heard so many horror stories about body shops but I guess they never went to Caliber Natomas. From my first visit to the end of my very quick repair they were all beyond great! I really appreciate the customer service and great work!!! Thank you! -Jimmy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Couldn’t ask for better service or a better repair! From start to finish they were great!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
See previous comments
Repair Quality - 5.0/5.0 -
Once the car went in for repairs, it was done and delivered when promised. They kept me up to date w/the progress of the repairs.
Customer Service - 3.5/5.0 -
There were problems getting the ins. company to communicate w/me and you, consequently some misinformation and false steps were taken. In the end it worked out.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
It would be a 10 had it not taken so long.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I noticed when I got home and got out of the car that there was a small dent on the passenger side as well as a scrape on the rear side. I don't know if these were overshadowed by the more expensive damage. There was a scrape on the very back that I remember was there when I took it in. I don't want to think about this anymore. It's been a pain and don't want to have to come back in at this time. I have to concentrate on Christmas.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Car came back to me with some marks that weren’t there prior to drop off.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very satisfied with the service and greatly appreciate the work that was done on my 2019 CRV.
Likely to Recommend - 5.0/5.0 -
Definitely recommend this place to my family and friends
Repair Quality - 5.0/5.0 -
More than 100 percent satisfied Great job !
Customer Service - 5.0/5.0 -
Great costumer service
Returned Clean
My Experience - 5.0/5.0 -
Caliber did a great job within a week of my car repair and I really appreciate the team's hard work. Thank you Caliber.