Caliber - Sacramento - Natomas
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Love the text information!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Cat was amazing. Friendly and knowledgeable. Great customer service
My Experience - 5.0/5.0 -
Thomas kept me informed every step of the way and delivered the car ahead of schedule and Kat was a pleasure to interact with Everytime I entered the office. Her presence and positivity brings trust to the business. Thanks toa great team and an awesome detailed vehicle!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was done with professionalism and courtesy
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team. Very accommodating. They communicated well through the process. My car came back looking better than ever.
Customer Service - 5.0/5.0 -
Kat, Thomas and the rest of the staff were very polite and helpful.
Returned Clean
My Experience - 0.0/5.0 -
The rs emblem was taken off the passenger door and left in the cup holder .why was this not put back on
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All went well. Great communication and vehicle looks good.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely friendly and accommodating. Great service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am fully satisfied with the repair Service manager handle this matter very well Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The repair was perfectly done Fully satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was beginning to get super upset at how long the process was taking, but was very happy with the service I received. From my car looking like nothing ever happened, to the contact from Thomas who was very apologetic and ensuring me that the whole team was trying their best to get everything finished as soon as possible with all the ups and downs. I received good updates along the process every time something was found out or done or being waited on I was informed. It was a very long 3 months but I’m extremely happy with the service overall and am thankful for the team that worked hard on getting my car back to me. Thank you!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I previously made a statement on my first repair process that was rough but still satisfied with the help I got from the caliber team getting my car back. It took a long 3 months but under the circumstances I understood (short staffed). Upon getting my car back after a long 3 months I drove it and had a warning of high engine temp shut car off immediately. Stop my car look under the hood and find the hose that connects to my radiator that coolant runs through was broken and they used electrical tape to put it back together. After 3 long months my car was rigged back together that fear of was any other corners cut to finish the process and get it done and out of there arises. Call caliber get my car in the next day get it fixed and back to me within the day was nice and I’m appreciative but at the same time there a concern now that in a week, a month, a few months something else going to come up. Again thankful in how fast they got it fixed and back to me but still a slight worry for me now.