Caliber - Salem Or - North

4.7 (2,008reviews)
95%
2475 Commerical St NE,  Salem,  OR  97301

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,008)

My Experience

Emma, Brian, and Autum were amazing! They were polite helpful and always kept me in the loop. They all made me feel super taken care of and comfortable about the whole process from the first tow to them to the tow back to my front door (holy moly that was awesome!) I appreciate everyone who put their attention and energy into my car. It looks great as if nothing happened.

Likely to Recommend

Repair Quality

Our first interaction withe receptionist was a bit tense, but the manager took over and got us in.

Customer Service

Returned Clean

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Returned Clean

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Returned Clean

My Experience

I appreciate the text message updates on the car repair, and that you were able to complete the repairs as fast as you did. Everything looks good. Thank you for your good work!

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My Experience

Very good people great job on my truck stayed open late to get me back in my truck

My Experience

Autumn was SUPER helpful, informative, and kind. The quality of work done was great as well and I’ll definitely come back again if any other repair work is needed

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Repair Quality

It looks amazing! Thank you so much!!

Customer Service

Autumns a badass…..she did an amazing job explaining everything and keeping me updated. Give her a raise!

My Experience

The entire staff went above and beyond to help with fixing my car. The service was excellent.

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Repair Quality

The staff went above and beyond my expectations. Very helpful.

Customer Service

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Repair Quality

Autumn was wonderful. The whole Caliber staff treated us like family.

Customer Service

Exceptional

Returned Clean

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Returned Clean

My Experience

Replaced the under shield of my car at a reasonable price and in a timely manner, both in receiving the replacement part and instalation. Staff were friendly, knowledgeable.

My Experience

Communications were excellent . Work was excellent.

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Very likely

Repair Quality

Very good helped me with everything I need and very understanding and fast and excellent customer service from all employees- Makenna Chedester

Customer Service

Amazing service always checking up on me

Returned Clean

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The work was good.

Repair Quality

Everything was great except 2 things. 1. The bolts in the door were suposed to be black, they cam back over spray white. 2. The passanger window was not synced to the car and would not work. These are details that a QA person would have caught.

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10, great service!

Customer Service

Returned Clean

My Experience

The people who work there were great! I was kept informed at all times and my car looks great. I’m happy to have taken my car there.

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Repair Quality

Great work with the repair and insurance claim

Customer Service

Returned Clean