Caliber - Salem Or - North
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Friendly knowledgeable staff. Great communication. Repairs were thorough and fast. Thank you!!!
Likely to Recommend - 5.0/5.0 -
They were recommended by two friends and Geico and I will also recommend them
Repair Quality - 5.0/5.0 -
Friendly, fast, high quality service
Customer Service - 5.0/5.0 -
Friendly, consistent communication
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The people were nice, my car is fixed. The only thing I am dissatisfied about was there was three times they said my was ready or would be ready and it was not. They had my car over a month and took longer than they had said. They ordered wrong parts and ordered last minute instead of when ordering at the beginning with the rest of the parts so it took even longer.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
This is a great place for repairs they are with you every step of the way. The people here are good people, and go out of their way to help you.
Repair Quality - 5.0/5.0 -
Very fast with the repairs and looked excellent.
Customer Service - 5.0/5.0 -
They make you feel very comfortable the minute you walk in the door.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very impressed with Geico’s service
Repair Quality - 5.0/5.0 -
Great job on fixing damages. They were able to schedule work, car rental and have it completed within a week! Geico did a good job.
Customer Service - 5.0/5.0 -
Kept me aware of work progress throughout the week.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I removed the deck lid interior trim panel after repairs were completed. I completed a visual inspection of the back side of the repaired deck lid. Cavity wax was applied as was itemized on the repair estimate.
Customer Service - 5.0/5.0 -
I received text updates and the repairs took less time than it took Les Schwab to complete a tire replacement and alignment on another of my fleet vehicles. The repair estimate was not locked and 4.0 repair on the deck lid changed to 8 hours. The supplement did not show the change in repair times. I did not see photos or communication after 4 hours were spent on the repair and the need for additional time. I would like to be involved in the supplement approval process in the future.
Returned Clean
My Experience - 5.0/5.0 -
Everyone at Caliber was so beyond helpful! I had a great and easy experience. Everything was tracked, talked through and stress free. I really will recommend them to anyone and everyone. Thanks Caliber!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Excellent work and excellent employees who were very helpful and kept me updated in the repair progress. Thank you for your excellent work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done profesional Job !
Customer Service - 5.0/5.0 -
Excelente customer service
Returned Clean
My Experience - 5.0/5.0 -
It all looks great. .And the staff is most excellent! I'll spread the word.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like brand new!
Customer Service - 5.0/5.0 -
Very helpful and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, good communications and fine product.
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Everything inside the vehicle was BRAND NEW! Got vehicle home to have oily soapy substance leaking from both doors on the driver's side, got on my shoes. Appears the doors left open while sanding was being conduct! Used Caliber Collison due to how the Keizer location treated my girlfriend's car after completing repairs. They returned vehicle washed & detailed both times she used them. This is unacceptable and needs to be remedied ASAP. THANKS
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
If not for GM Kim the rating would be a zero. My car's interior was destroyed during exterior repair and a rude employee advised my car was SALVAGED & old when trying to explain damage eventually another shop had to fixed. Night & day difference between Keizer Caliber Collision and North Salem Caliber Collision. Still appalled at how my property & I were treated. Autumn use to be my favorite season but not anymore!
Customer Service - 1.5/5.0 -
Customer Service is about professionalism and integrity, DO BETTER.