Caliber - Salem Or - North
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone at this location was phenomenal. Very informative, kind and understanding to the situation. From everyone working on my vehicle to both amazing ladies in front- there isn't enough words to express how awesome this team is.
Likely to Recommend - 5.0/5.0 -
Already have.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0 -
Sean was the only one that provided good customer service. The guy that checked me out was really pushy on giving a positive review even if it wasn’t true, overlooked something I specifically had look for, just made the experience uncomfortable. Bad communication from everyone except Sean.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Best experience I have ever had with a car repair process.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire team was awesome! They were able to get my repair done super fast! Freya and Shawn were the best in the office! Couldn’t recommend this shop more!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I highly recommend them, there work is very Professional .
My Experience - 5.0/5.0 -
The staff were all amazing and very kind. They had great communication with notifying me with updates. Just overall a great experience 😌
My Experience - 5.0/5.0 -
The bumper and grill replacement looked pristine, thanks guys. It was estimated to take two weeks but they had it done in two days. Donnie and Autumn were friendly and helpful from start to finish. It’s really nice to be reminded that good service isn’t dead.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looked pristine.
Customer Service - 5.0/5.0 -
Donnie and Autumn were very helpful, and repairs were finished much earlier than expected. The estimated price was exactly correct in the end.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks beautiful!
Customer Service - 5.0/5.0 -
Above and beyond customer service. Wonderful staff. Autumn kept me informed via text through the whole process and was very helpful through my experience. The young lady at the front desk who helped with my deductible payment was also very friendly and helpful. I will definitely return in the future if needed and recommend to anyone. Thank you Caliber!
My Experience - 5.0/5.0 -
I was pleasantly surprised when I got in my car.It smelled really good and it was cleaner than what I left it. Repair didn't take too long. My car looked great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciate the quickness with which my car was ready. I was happy with the communication I received, updates frequently. Repairs are very good. Thank you for your service.
My Experience - 5.0/5.0 -
Staff amazing nice helpful and professional picked up car looked great .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great shop, people and company
Repair Quality - 5.0/5.0 -
Autumn was absolutely amazing from start to finish. You had me in and out sooner than expected when "Traditional Autobody" let me down.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
They were fast and nice , the car service was done sooner then expected
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy, great communication!