Caliber - Salem Or - North

4.8 (2,006reviews)
95%
2475 Commerical St NE,  Salem,  OR  97301

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,006)

My Experience

Likely to Recommend

Repair Quality

We loved the outcome.

Customer Service

Fantastic!

My Experience

Caliber Collision exceeded my expectations. They fixed my car in a timely manner and kept me updated on every step.

Likely to Recommend

Repair Quality

Very professional and prepared to take care of the issues

Customer Service

Welcoming and warm

My Experience

Likely to Recommend

There are better shops in town

Repair Quality

Did not clean up under the hood, was a mess

Customer Service

Not that friendly

Likely to Recommend

Repair Quality

Spot on repair. Paint tone and finish match the OE paint perfectly. Jill was quick to notice a finish issue and correct it before I arrived to pick up the car. She has secured a new client.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I read all of the ratings you guys had and also Geico recommended you guys.

Repair Quality

The work that was performed on my car was outstanding.

Customer Service

Great customer service

Returned Clean

Likely to Recommend

Repair Quality

The job was done well ahead of schedule.

Customer Service

My Experience

Great job with the paint work on the bumper looks brand new! Made my collision experience hassle free and that’s very appreciated as I’m often pretty busy!

Likely to Recommend

Repair Quality

Excellent service and a job well done in a timely manner

Customer Service

She was helpful and friendly

My Experience

My car looks beautiful inside and out. After driving it it still feels like the baby I bought 2 1/2 years ago. Thank you for doing an amazing job. She looks so pretty again.

Likely to Recommend

Repair Quality

Customer Service

They kept me updated every step of the way.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

No question. I will recommend.

Repair Quality

They got me in quickly, did a professional job and arranged to get my car back to me within days. On top of all that, I appreciated their professionalism with the virus and using masks, disinfecting and somewhat social distancing.

Customer Service

KInd, friendly, professional and answered any questions I had.

My Experience

very great work and did it fast and amazing Communication with me couldn’t have done anything better even vacuumed my car out when it wasn’t even relevant to the situation

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks to the team. It was a pleasant experience.

My Experience

Jill was awesome! She was very friendly and kept me informed every step of the way. She even brought my freshly detailed car out as soon as she saw my husband and I pull into the driveway. :) In addition to Jill, the rest of the staff in the front office we great and thorough with their explanations. It’s nice, especially in this strange time of pandemic weariness, to have such great personal attention. I’m your newest #1 supporter.

Likely to Recommend

Hopefully no one I love will get into an accident and need body work, but if they do, you are certainly my recommended place!

Repair Quality

Beautiful work! I shouldn’t be able to see a difference between the old and new and I don’t. That’s a great thing!

Customer Service

Jill was awesome! She was very friendly and kept me informed every step of the way. She even brought my freshly detailed car out as soon as she saw my husband and I pull into the driveway. :) In addition to Jill, the rest of the staff in the front office we great and thorough with their explanations. It’s nice, especially in this strange time of pandemic weariness, to have such great personal attention. I’m your newest #1 supporter.

Returned Clean

My Experience

Amazing and professional

Likely to Recommend

Repair Quality

Amazing and professional work

Customer Service

Returned Clean

Likely to Recommend

Due to the customer service and quick work we would use this shop again.

Repair Quality

Everything seems fine so far.

Customer Service

We had several questions at pick-up. The two men who helped us were very nice and helped us to understand our repairs. they showed us photos and our damaged parts which they had replaced.