Caliber - Salem Or - North

4.8 (2,006reviews)
95%
2475 Commerical St NE,  Salem,  OR  97301

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,006)

Likely to Recommend

Great work

Repair Quality

Customer service was excellent and my car drives great! Thanks to all you help me!

Customer Service

Customer service is great

Returned Clean

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Repair Quality

They were professional and friendly from start to finish.

Customer Service

They did a great job. I don't remember the name of the young lady that worked with me, she was professional, personable and kept me informed as necessary

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did a wonderful job! My bumper looks like new and they washed my car! Much appreciated.

Likely to Recommend

Repair Quality

They did an excellent job!

Customer Service

They did an excellent job!

Returned Clean

Likely to Recommend

Repair Quality

Great service

Customer Service

My Experience

Everyone has been so helpful and kind!!!! This is a challenging time with the covid 19 virus. Neither myself or my daughter had a mask and the gentleman brought our paper work out to us. I hope I don’t have a need for car repairs but if I do I definitely would come back!!! Thank you you are awesome!!!!😊

Likely to Recommend

Repair Quality

All the staff was awesome! They were very helpful and explained what they were doing. Thank you so much!!!

Customer Service

Staff was awesome!!! Thank you so much!!!

Returned Clean

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Returned Clean

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Customer Service

Returned Clean

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Customer Service

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Likely to Recommend

I would like them to call me about my blinker however. They did a great job otherwise...

Repair Quality

There is a hairline crack they left in area of their work, plus something is wrong with my blinker on that side as well now. The left blinker blinks super fast, not like it did when I dropped it off or does it blink like the one on the right side..

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Went the extra mile fixing my car would recommend them to anyone.

Customer Service

Returned Clean

My Experience

I was stressed out having to go through this whole process with an insurance claim, but the guys here made everything super easy and relaxed. Answered all my questions and did a better job with the repair than I could of imagined. Absolutely going to reccomend caliber!

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Repair Quality

Given the current COVID-19 situation, I was very comfortable with the facility and personnel. Special care was given every step of the way and I am appreciative of this. The work was completed as promised and done very fast!

Customer Service

Returned Clean

My Experience

Done fast, car cleaner that I gave it to you guys. And fine right when you guessed it would be, with out even pulling it apart.

Likely to Recommend

Repair Quality

Did great. Got car back cleaner than I left it

Customer Service

Returned Clean

My Experience

I was extremely happy with the service I received at Caliber Collision. They communicated the status of my repair often and completed the work on schedule. They washed my van and cleaned it inside. The repair was very well done and my van looks great! Thank You Caliber Collision. I hope I never have occasion to need another repair like this but if I do, your company would definitely be my first choice.

Likely to Recommend

Repair Quality

Customer Service

My Experience

It was repaired in less than a week

Likely to Recommend

Repair Quality

Customer Service

Returned Clean