Caliber - Salem Or - South

4.8 (1,798reviews)
97%
1345 Lewis St SE,  Salem,  OR  97302

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,798)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would refer people to caliber

Repair Quality

Everything was great

Customer Service

They were good at communication and friendly

Returned Clean

My Experience

Through no fault of the Caliber team I had to reschedule my repair. The Caliber team took care of me at every step and rescheduled my repair. They worked with me to ensure a timely repair and a very happy customer. I'm so incredibly happy with the way the fixed my car. Great customer service fro the complete staff. Thank you all so very much

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Quick and friendly

Repair Quality

Customer Service

Very friendly people

Returned Clean

My Experience

Tawny was very nice and understanding. She did a great job of talking me through all the steps in the repair of my vehicle. I appreciated the honestly and the great customer service she and everyone I worked with there had. Would definitely recommend this place.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Personnel kept me updated as they progressed through the repair. Repairs completed as promised as was return delivery. I wouldn’t hesitate to recommend Caliber Collision.

Likely to Recommend

Repair Quality

Kept my posted on progress and delivered on date promised. The car was returned to showroom condition. I would recommend Caliber Collision as your repair destination.

Customer Service

Kept updated on progress

Returned Clean

My Experience

Satisfaction from start to finish. Tawny and Kaylee were my only contacts if the rest of Caliber’s team is as pleasant and professional as them Caliber is a winner.

Likely to Recommend

Already have

Repair Quality

I have already submitted my answers

Customer Service

I only had contact with Tawny and Kaylee. Very pleasant and very professional.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Tawny did a great job with updates on the repairs. They all did a fabulous job. Very satisfied.

Likely to Recommend

I have had to come to caliber three times in the past 4 years and never disappointed.

Repair Quality

Everything turned out great. Time frame was great and Tawny kept me updated

Customer Service

Caliber did a great job very happy

My Experience

All staff we met were friendly, professional and reassuring. Work was done in a very timely manner.

Likely to Recommend

Repair Quality

Wonderful customer service. Repairs were done quickly and the car looks perfect

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Excellent service Manager called me several times to report progress and kept me up to date on each step.

My Experience

Was good job. Friendly. Considerate and was done taking in consideration of our schedule. Hope to never need them again but if we do that's where we will go. Will recommend them to our friends and family.

Likely to Recommend

Already have given their name out

Repair Quality

Looks just like new

Customer Service

Was very friendly. Great work. Answered all our questions. Will recommend to friends and family and anyone who needs work done.

Likely to Recommend

Repair Quality

Customer Service

Excellent staff!!

My Experience

Nick's professionalism and communication were outstanding!

Likely to Recommend

Repair Quality

Nick made the experience even better.

Customer Service

Again, and the team were great.

Returned Clean

Likely to Recommend

Repair Quality

they were very responsive

Customer Service

Likely to Recommend

Absolutely. Nick was amazing

Repair Quality

Thank you for restoring our car to like-new condition

Customer Service

Excellent communication

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

excellent care and service

Likely to Recommend

Repair Quality

Customer Service