Caliber - Salem Or - South

4.8 (1,798reviews)
97%
1345 Lewis St SE,  Salem,  OR  97302

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,798)

My Experience

Great communication and kid office staff

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Returned Clean

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My Experience

You guys are always on the ball. Thank you for always taking good care of me. I like that you send text letting me know the progress of my car. Thank you. You guys ROCK!!

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Repair Quality

As always, Thank you you for the great service. My car looked like new, couldn’t even tell it was hit. Very professional and helpful. Thank you.

Customer Service

Returned Clean

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Returned Clean

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Returned Clean

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Returned Clean

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Very well organized!!

Customer Service

Very satisfied

Returned Clean

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I will say this again as it never gets old. 10/10. If anyone asked me where to take there vehicle I wouldn't even hesitate to recommend you all.

Repair Quality

As I stated before it is immaculate work. My Equinox looks like brand new. 2 times I have received service from you all, and I have no complaints. Beautiful work.

Customer Service

They have awesome customer service. They are flexible with you and your schedule, especially work, and being available even after hours. I truly appreciate this as I work in beaverton, and dont get home to Salem until 7pm. They waited for me to bring my car in after the time they should have been closed. They are friendly and welcoming. I have been here twice now, and I have no complaints. Caliber Collision will remain my go to place for autobody work. I absolutely love and cherish the service. The work itself is very efficient and professional. Looks like I just got it off the lot. I appreciate your work, and value this company. I HIGHLY RECOMMEND THEM. THANK YOU for all that you do. I myself and my family appreciate your work and service.

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Repair Quality

There is a few spots that need attention

Customer Service

Returned Clean

My Experience

I picked up my vehicle for the second time they have said it was done and it still is not fully completed i have to go there again to have it finished plus you left the old lettering in the back seat of my truck

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Repair Quality

Im still waiting for my truck to be fully completed and you have told me twice that it was fully completed its a waste of my time

Customer Service

You literally argued with me saying its completed twice when its not

Returned Clean

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Repair Quality

Caliber staff communicated progress on my car regularly, and the finished job was great.

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Returned Clean

My Experience

Excellent work and great communication.

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My Experience

Everyone from the front desk to the appraiser were very friendly and helpful to answer any questions. And my car was fixed quickly and was returned much cleaner than when they received it. I was so appreciative.

Likely to Recommend

I knew the previous owners and thought they would sell to a reputable company and they did. Only place I’ll ever take my car for repairs.

Repair Quality

Can’t even tell there was a fender bender!

Customer Service

Everyone was so friendly and helpful. And my car looks great after the repairs.

Likely to Recommend

Repair Quality

Pretty straightforward like Nick said, top notch 💯% quality work and customer satisfaction.. highly recommend

Customer Service

Returned Clean