Caliber - Salem Or - South
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff and process were great!!! The communication throughout the repair was top notch.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
The staff for very helpful in efficiency and communication!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You did great. Was 100% happy. Like the way you kept me informed on how things where going.
Likely to Recommend - 5.0/5.0 -
I was recommended by a friend that took his truck there
Repair Quality - 5.0/5.0 -
I have no problem with them. They keep me in the loop on what was going on with my car.
Customer Service - 5.0/5.0 -
Always there to answer questions I had.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They did great & I would recommend them.
Repair Quality - 5.0/5.0 -
Was very satisfied with the condition of my van after pickup. The staff was all professional and kind as well.
Customer Service - 5.0/5.0 -
Everyone at Caliber was very nice & cool.
Returned Clean
My Experience - 0.0/5.0 -
Thursday afternoon, received update on bumper. No further status reports until Monday morning that repairs were progressing satisfactorily. No mention of what had been finished and what was left to finish. I was planning to ask that afternoon when I was notified the car was finished and ready to pick up. Otherwise, I was pleased with the work.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
2 status updates. 2nd one vague and useless: your repairs are progressing satisfactorily. No indication what had been completed and what items in progress or left to be done.
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0 -
The repair was good, the process was SLOW.
Customer Service - 2.0/5.0 -
They should have communicated better.
Returned Clean
My Experience - 0.0/5.0 -
The work done was great! However, I am finding plastic that was for parts on other vehicles stashed under my hood, under my truck and all over by the engine and transmission. None of the parts listed on the tags were for my truck. There are some plastic wrap pieces we cannot get to in order to remove them.
My Experience - 5.0/5.0 -
Thank you for taking care of truck as if it was your own. The customer service was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done by everybody that worked on my car. Everyone was very nice, answered all my question. Way above and beyond. Would recommend them to everybody. Thank you
Likely to Recommend - 5.0/5.0 -
In all my years, this is the first time I have been taking care of, kepted in formed the whole time. Provided ride home and pick when car was ready. The car look really good and would never know it was in an accident.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent job. Friendly and helpful people. Explain everything
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Good quality service, friendly and efficient employees
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great repair and communication.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0 -
Did not get the job done correctly
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repairs were completed ahead of estimated schedule and communication was clear and prompt.