Caliber - Salem Or - South

4.8 (1,781reviews)
96%
1345 Lewis St SE,  Salem,  OR  97302

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,781)

My Experience

My Experience

Everything went as expected and Tawny made sure I was informed along the way. She did a fantastic job exceeding my expectations.

Likely to Recommend

Repair Quality

Very quick to fix and friendly

Customer Service

Returned Clean

My Experience

Tawny was awesome! She was knowledgeable, friendly, clear, and kept me up to date. I’d highly recommend Caliber Collision.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Nick was wonderful to talk with, he kept me updated on how my repairs were going, helped me with my rental, and had a pleasant disposition and made my collision repair feel flawless- thank you for helping me with my repairs.

Likely to Recommend

Repair Quality

My vehicle looks absolutely beautiful

Customer Service

Nick and the office staff were excellent to work with, my only problem with with the call center, the operator that scheduled me gave me incorrect information, but, caliber collision helped me with my problem.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I really appreciated all of the updates throughout the repair process. The team always treated me with a kind smile and positive attitude.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great communication, final product is exactly back to before damage

Customer Service

My Experience

They were excellent at communication, keeping me informed every day of how my car was doing. They were very helpful, friendly, and always willing to answer any questions. My experience with them was very good.

Likely to Recommend

Repair Quality

Everyone at Caliber was very helpful and did a great job of keeping me updated on my car every day. My car looks great.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good job

Likely to Recommend

Repair Quality

Customer Service

My Experience

Friendly and professional staff. Explained the process and answered all questions. Kept me informed throughout the process. I.e. what stage in the repair process my car was in. Completed the work sooner than expected. Excellent work. Not a hint of previous damage. 100% satisfied.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Great job in a reasonable amount of time. I was kept updated all along the way.Car came back clean and as good as new. Great perk that my car rental coordinated for pick up and return.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you very much!

My Experience

The whole experience getting my wife’s car repaired by Caliber Collision was very expedient and I was kept informed during every step of the way. Thank you very much!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good service as always.

Customer Service

Returned Clean

My Experience