Caliber - Salem Or - South
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I take my car here whenever I need it fixed, and fixed right! The whole team is kind and friendly! I was updated all throughout the process as well :)
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend the shop. It was great.
Repair Quality - 5.0/5.0 -
Good communication throughout the process. Car looks amazing. Staff was informative and helpful throughout.
Customer Service - 5.0/5.0 -
Amazing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The person who assisted me was very friendly; they even helped me with a problem caused by another shop
My Experience - 5.0/5.0 -
Happy with the communication and results of my vehicle!very satisfied with the customer service!
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
The panels don't have all the clips for more stability, the paint lines aren't straight with some ridges, and the small detail work needs improvement.
Customer Service - 4.5/5.0 -
I was impressed with the online version, but was told it would be a quick fix, and it would be fixed by the end of the week.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber collision was so easy to work with, every question I had they answered it to where they made sure I understood. They always made me feel very comfortable and always have a smile on there face. The job they did on my Traverse was professional work as far as I’m concerned. You all deserve a *****+*****
My Experience - 5.0/5.0 -
Everyone I dealt with at Caliber were professional, friendly, and answered any questions I had with clarity. They also kept me up-to-date on the status of my repairs. Thanks for the excellent service and repair of my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs done on my vehicle are very good. Everyone was very friendly and professional. I also appreciated the updates. I will be referring your company to friends and family. Great job!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful service! So easy and convenient. I was really impressed with speed and efficiency. They even cleaned and detailed it!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quick turnaround. Quality work. Great communication. Thanks much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Absolutely professional and caring to me and my car. Friendly and helpful are two other words that were expressed to me while I was dealing with the accident. I was told what would be done and notified along the way as to a timeline for completion. The car was beautiful with the repairs made in less than a week. I felt well informed and that Caliber had done an exceptional job and their customer service was outstanding. Thank you!
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
It was a simple fix and I was greeted kindly. Nick went to my car and corrected the problem efficiently and politely. Thank you
Customer Service - 5.0/5.0 -
Handled professionally and took time to explain what was needed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Amazing customer service. Appreciated communication updates from Tawny. I always knew what was going on and what to expect. She coordinated everything from drop off to rental car to pick up.