Caliber - Salem Or - South

4.8 (1,798reviews)
97%
1345 Lewis St SE,  Salem,  OR  97302

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,798)

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My Experience

Amazing customer service. Appreciated communication updates from Tawny. I always knew what was going on and what to expect. She coordinated everything from drop off to rental car to pick up.

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Returned Clean

My Experience

I would like to thank Caliber for your quick attention to the repair of my Honda. You did a fantastic job. You will be highly recommended to anyone seeking repairs. Well done to your team, to say the least.

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My Experience

Tawny was great at kepping me informed about the repairs of my car. She was also great with me calling in and asking questions when they arose.

My Experience

They did a great job..thank you very much.

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My Experience

I am extremely pleased with the services Caliber provided from initial assessment of my needs, and interface with insurance and rental companies. Caliber kept me apprised daily of costs and repair progress and repair was completed sooner than expected.

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The assistance I received from Travelers was amazing. Within a few hours my claim was processed, my car was in the repair shop, and I had my rental car. The repairs were completed in a timely manner, I picked my car up Friday and I couldn't be happier with the results. Thank you for making this situation less stressful.

Customer Service

Already stated above

Likely to Recommend

Repair Quality

Great communication. Everyone we encountered was pleasant and helpful. Appears that good work was performed

Customer Service

Great communication. Everyone we encountered was pleasant and helpful. Appears that good work was performed

Returned Clean

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My Experience

Thank you for doing a great job! I appreciate you keeping me informed regularly about the process.

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"Highly" recommended!

Repair Quality

Caliber provided excellent quality of work. Great in-person communication along with multiple email updates regarding the repair progress. We are very pleased.

Customer Service

Excellent.

Returned Clean

My Experience

I had an excellent experience with Caliber Collision. Friendly, professional, and caring service. They updated me on each stage of the repair process and gave me an estimated completion date (2/11). I was so happy that the repairs went smoothly and my truck was ready on 2/6 instead. I got my truck back before Super Bowl Sunday (Go Hawks)!

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I received excellent service. My truck was ready sooner than expected. I will definitely use this company again.!

Customer Service

Customer service was professional and friendly!

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Truck looks great and great service and follow upd

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My Experience

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No issues and updates were provided frequently.

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as note communication was excellant.

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My Experience

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Returned Clean

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Returned Clean

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