Caliber - Salem Or - South
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Updates useful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We feel that Erica provided excellent service and the car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair quality!
Customer Service - 5.0/5.0 -
Erica kept us up to date as the repairs progressed. She arranged for a car for our use while repairs were done. Her efficiency and professionalism are excellent.
Returned Clean
My Experience - 5.0/5.0 -
I was very please at the high level of customer service, and daily updates. Repair turnaround time was quick, and they took care of my rental car communications for me. I will recommend this shop if asked. Thank you!
My Experience - 5.0/5.0 -
They went above and beyond to help me get my car fixed. They accommodated my schedule, arranged a new rental car thru my insurance when the original one wasn’t available and returned my car to me sparkling clean and fixed. A+ job!!!!!
Likely to Recommend - 5.0/5.0 -
Extremely likely
Repair Quality - 5.0/5.0 -
My car looks like new
Customer Service - 5.0/5.0 -
They where professional and very fast
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It is nice to be continually updated on progress. And picking up a clean car inside and out is wonderful. Thank you also for the ride.
Likely to Recommend - 5.0/5.0 -
Have used you 3 times.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Or 11
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work, professional and fast, a joy to work with.
Customer Service - 5.0/5.0 -
Good work, professional and fast, a joy to work with.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
There are a few details I found needing attention after I brought the car home. They are working with me on these items.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
So far we have noticed the left rear door now doesn’t close properly and makes a strange sound when you try to close it. This has not happened before. Needs to be addressed. Thanks.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
This is an initial appraisal. I just got the vehicle back. I liked the regular notifications on progress with the repairs. Well done.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jose and his team were fantastic! They communicated well and even sped up the process to have our car ready in time for a trip!
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
There are some over spray spots that were missed and now I have to schedule a time to have them fixed
Customer Service - 3.0/5.0 -
The front desk person comes off rude and annoyed when she answers the phone. The person we used dealing with the car and giving updates was very helpful and great to work with
My Experience - 5.0/5.0 -
They did s fantastic job on my truck. Also did a great job with keeping me updated on how the repairs were going. Only thing was they forgot to put my radio antenna back on. That is a simple oversight.
Likely to Recommend - 5.0/5.0 -
Definitely will recommend your shop to my friends and family.
Repair Quality - 5.0/5.0 -
I really appreciated the call from Ericka telling me that the first paint job on the bumper did not match and Caliber was redoing the job. How refreshing to know there are shops out there valuing quality!
Customer Service - 5.0/5.0 -
I can't praise Ericka AND the manager who took ownership of an issue with the rental car agreement and made it right! Exceptional customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was super nice and very helpful.
My Experience - 5.0/5.0 -
My car was done before the scheduled time of delivery
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very friendly and my repair was done as quickly as possible, and very well. If we need body repair again, I'll certainly go back!
My Experience - 5.0/5.0 -
Had great communication between where they were at in servicing my car and me the client.