Caliber - Salem Or - South

4.8 (1,798reviews)
97%
1345 Lewis St SE,  Salem,  OR  97302

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,798)

Likely to Recommend

Repair Quality

Customer Service

My Experience

My experience there was very nice. Tawny was so helpful and pleasant. Thank you!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Easy and always keep up to date on status. Truck looks great.

Likely to Recommend

works look perfect.

Repair Quality

Customer Service

on point

My Experience

Communication with Nick at Salem was great. He kept me informed about what was going on (even if it was bad news like a broken part or delay). Everyone was pleasant and helpful at Caliber.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

All the staff was incredibly friendly and I was kept up to date on the progress. Fantastic service

Likely to Recommend

Repair Quality

Customer Service

Staff was super friendly and helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Job well done. Thank you for being so fast to complete the job

Likely to Recommend

Repair Quality

Quick repair and an excellent job

Customer Service

Good job

Returned Clean

My Experience

My car showed damage to the bumper but when Caliber investigated they found additional damage. Caliber kept me informed every step of the way. Picking up my car the damage area looks brand new. Kudos to Caliber for a job well done!!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Tawny is amazing! She kept me informed of the progress, hood and bad. I appreciate her frank communication style. When she was ill, her coworkers pitched in to keep me informed. Great teamwork!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My repair is perfect. Highest level of quality

Customer Service

Nick and the staff at Caliber are highly professional and kept me informed throughout the process

Returned Clean

Likely to Recommend

Repair Quality

They informed me several times about the progress. I haven't seen the finished product but was told it was a good job.

Customer Service

Returned Clean

My Experience

Repair was fast and quality of work was great. Back to new!

Likely to Recommend

Repair Quality

Work was great and was performed within the time estimated.

Customer Service

Communication was great. Answered all of my questions with the intent to make me feel comfortable with the estimated work and progress.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The vehicle looks great, clean work.

Customer Service

Returned Clean

My Experience

So far. I appreciate the communication and fast, quick service

Likely to Recommend

Great service

Repair Quality

Customer Service

Quick and great communication

My Experience

The team got my car in right away and always kept me updated on the status of my repair.

Likely to Recommend

Repair Quality

Repairs look great!

Customer Service

Customer service was excellent.

My Experience

Everyone was very caring and professional. I appreciated the updates as the repairs were completed.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Only complaint is that I think they replaced my left headlight and now it's out. But the customer service I received was excellent.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean