Caliber - Salem Or - South

4.8 (1,791reviews)
96%
1345 Lewis St SE,  Salem,  OR  97302

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,791)

Likely to Recommend

Repair Quality

Professional, courteous, and kept me informed with updates about my truck. Job looks great. Thank you.

Customer Service

Returned Clean

My Experience

As long as Jose is there, I trust Caliber. He’s the reason I came back. I had a collision last year, when the shop was called ABRA, and I didn’t want to work with anybody else if I didn’t have to. He’s conscientious, skilled, and thoughtful and he communicates really well. Forget that he saved me a needless part replacement that would have cost me $400+, he’s just good people! 😁

My Experience

Everything went extremely smooth and quick. Finished quicker than I expected and they cleaned my car without me asking!!

Likely to Recommend

Repair Quality

Jose was so amazing. I Really love working with you guys. You are amazing.

Customer Service

Returned Clean

My Experience

Great folks

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Really liked seeing masks and safety measures. Fast work and really good communication. Top notch operation.

My Experience

Excellent work on my vehicle. My thanks to entire team, also appreciate the way I was kept in the loop during entire process.

My Experience

Although the damage was minor, the team who worked on my truck took no shortcuts and did an excellent job restoring/replacing any damage. They even went above and beyond by cleaning the inside of my truck as well which I was not expecting.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

It was easy, and the car looked like new inside and out.

My Experience

They did a good job , and kept me informed.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

would use them again

Repair Quality

looks great

Customer Service

they kept me informed step by step, completed the job in timely manner, were willing to have car rental at drop iff and offered to drop if vehicle at my house upon completion . The repair was great and no previous damage detectable.

Likely to Recommend

Repair Quality

I understand mistakes occur. I was informed that my car was ready to pick up so drove the 15 minutes to the shop and upon inspection found the front bumper not attached in a solid, permanent fashion. The GM of the shop reviewed the work and tried to remedy it but in the end I needed to return on the upcoming Monday. Was offered a service to deliver the car to me but I declined. It appears to be all set now so it is all good. They fixed it and we have it back.

Customer Service

Polite and respectful. One gentleman buffed out my headlight to make the appearance more like the newly installed one.

Returned Clean

My Experience

My Experience

Like how you kept me updated. Quality of work was awesome..

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair looks very nice

Customer Service

The job was finished earlier than quoted which was nice.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They kept me well informed and very efficient.

Returned Clean

My Experience

Very satisfied with the quality of the repair.it was done super fast. Although I did enjoy my rental!

Likely to Recommend

Repair Quality

The repair came out perfect!

Customer Service

Excellent customer service!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service