Caliber - Salem Or - South
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Amazing service and a job well done! My car looks amazing and was returned In better and cleaner condition than I left it! The staff was extremely helpful friendly and fast!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber made the whole process very easy, and the repairs were done very fast!
Likely to Recommend - 5.0/5.0 -
I would recommend Caliber Collision to my friends.
Repair Quality - 5.0/5.0 -
Fast service. Very good work.
Customer Service - 5.0/5.0 -
Customer service is great!
Returned Clean
My Experience - 5.0/5.0 -
Everybody was very nice and polite I love the way my car looks they were very helpful I appreciated them setting up the rental for me it was just over all the greatest experience I've had
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
When I received my Van at looked like was brand new and they even vacuumed it for me which I really appreciated it was just so wonderful experience with them and I would refer anybody there and I will certainly go back if needed
Customer Service - 5.0/5.0 -
They were all very very helpful polite
Returned Clean
My Experience - 0.0/5.0 -
Workers were super friendly and cheerful. Most everything was fixed on my van and seemed to be done well. But one of the seats was folded into the floor and it wasn’t that way when I dropped it off. A piece of plastic wasn’t put on that chair..I did it myself and then cleaned the chair since it didn’t get cleaned. Otherwise I would have been completely satisfied! Thanks for everything else though!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It’s not finished yet though it had to return to get brake leak fixed...but overall they’ve done a great job! And are very friendly and efficient!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent work and overall service. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very professional, polite and did a good job on my car.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jose Gomez was great to work with, the repair was perfect and fast and they washed the entire car.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
An outstanding costumer service.
Likely to Recommend - 5.0/5.0 -
Let me count the ways. There will never be any hesitation on my part.
Repair Quality - 5.0/5.0 -
You would not have had my business were it not for Erica Farrington. Her people skills reach beyond the front door. During the entire procedure she was always ready to answer any questions. and did everything that she could to help me save money. In addition to all of this I truly state that the people who did the rep[airs put their very best effort in doing an exceptional job. The PAINT and the fit were absolutely perfect. In conclusion I readily, comfortably, and honestly recommend your shop and your services to everyone.
Customer Service - 5.0/5.0 -
read previous comments.
My Experience - 5.0/5.0 -
It was a great experience! Speedy and great communication.
Likely to Recommend - 4.0/5.0 -
I had an overall great and efficient experience, would definitely recommend.
Repair Quality - 3.5/5.0 -
Our experience was great though we do have a doubt. The accident caused the Hitch cover to come off and once the vehicle was sent to repair we left the hitch cover in the trunk. Though once the car had been repaired the hitch cover was not in the trunk.. neither had there been a new replacement. Other than that we can say we received great customer service and other necessary repairs had beed done.
Customer Service - 3.5/5.0 -
Our experience was great though we do have a doubt. The accident caused the Hitch cover to come off and once the vehicle was sent to repair we left the hitch cover in the trunk. Though once the car had been repaired the hitch cover was not in the trunk.. neither had there been a new replacement. Other than that we can say we received great customer service and other necessary repairs had beed done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great no contact system and it was done very quickly and quality result!
Customer Service - 5.0/5.0 -
Great job keeping the no contact and timely communication during the process
Returned Clean
My Experience - 5.0/5.0 -
The interaction and service is always top notch. This is our second time utilizing the services of Caliber Collision. They are friendly, helpful, and they keep us up to date with where they are in their process with the vehicle.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Caliber Collision.
Repair Quality - 5.0/5.0 -
Looks good to me. The car looks pretty spot on to what it looked like before the accident.
Customer Service - 5.0/5.0 -
Caliber Collision is a top notch business. Their service from when we walked into the business to when we picked up our car was welcoming, friendly, and informative.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jose was fantastic to work with. He kept me informed the whole time my car was being worked on. I never had to wonder what was going on. I really appreciated him working with me and showing that he cares about his customer. Getting in an car accident is stressful enough, and he was very understanding and answered all my questions patiently. So, 👍👍 to José!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jose at the Lewis St Salem Oregon location was great to work with. Kept me informed and was patient answering my questions