Caliber - Salem Or - South

4.8 (1,788reviews)
96%
1345 Lewis St SE,  Salem,  OR  97302

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,788)

My Experience

Just got it back today so not entirely sure, but it seems perfect.

Likely to Recommend

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Customer Service

Returned Clean

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Returned Clean

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Repair Quality

The repair and paint was done great. But I have not gotten it completely repaired since there still a part yet to be put into it. And it’s been over a week that they said I would be called to get it put in.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

They went above and beyond with my repair.. I’m VERY happy with the results!!

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Repair Quality

They did a FANTASTIC job on my truck!

Customer Service

My Experience

Good to have consistent updates, and great customer service.

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My Experience

Attentive and professional service was provided at every step in this process, and the repair work was done well and quickly.

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Customer Service

Best customer service I have received in a long time!

My Experience

Everyone was professional and considerate. Jose kept me regularly updated.

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Repair Quality

Customer Service

Everyone was very considerate and professional.

My Experience

Everything going on was very well communicated to me. And my vehicle was returned fixed and very clean inside and out.

Likely to Recommend

Very professional and communication was great. I would highly recommend.

Repair Quality

Customer Service

Very friendly, communication was great every step of the way. My vehicle looked like new after the work was complete.

My Experience

Dry nice folks in the office. Easy estimates. Email alerts regarding progress and estimated repair time.

My Experience

Car repairs were completed before the estimated time and everything looks amazing! Thank you so much for getting me back on the road.

My Experience

Erica did a great job keeping me informed on the progress of the car repair plus she had the dent on my Rt pulled out. It was wonderful to have my car delivered to my home. The staff are courteous & friendly. Could ask for a better experience. Thank all of you

My Experience

Jose was great! He was very helpful and honest. I feel he went above and beyond by sending me an email of the scan report after our door repair was complete.

My Experience

This is the third time we've been with Caliber Collision and each time we've been extremely satisfied. We will always recommend Caliber Collision.

My Experience

You did a awesome job last round. Thank you so much Kerstin

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Repair Quality

My car is as pretty as it was before she got hit. Thanks for the great job

Customer Service

Beautiful work

Returned Clean

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My Experience

Friendly... efficient

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Returned Clean

My Experience

Great job going above and beyond to make sure everything that needed to be fixed was. Thanks.

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Repair Quality

Good, solid work. Was pleased.

Customer Service

Staff worked very hard to keep me in the loop and informed.

Returned Clean

Likely to Recommend

Totally

Repair Quality

The repair you guys did to my Toyota Tundra it’s so great , you can not even see where the damage it’s! Thank you very much Great customer service José and Erika!! Jessica Aguilar

Customer Service

José and Erika are awesome

Returned Clean