Caliber - Salem Or - South

4.8 (1,782reviews)
96%
1345 Lewis St SE,  Salem,  OR  97302

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,782)

My Experience

Repairs look great. Time will tell It was a little dirty inside but otherwise the outside looks grear!! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Erica.... Exceptional experience with Caliber..... Fine work and got the car out two days earlier than expected.. Would recommend you folks to everyone. Thanks again for your service. Gary Schottle

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Repair Quality

Great service ...Great workmanship..

Customer Service

Great service ....great workmanship...

Returned Clean

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My Experience

My Experience

Nice people, kept me up to date while they were working on my car. Great work.

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Returned Clean

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Customer Service

I was not pleased with the scheduling. I was asked to bring in the vehicle on Monday by 10 am; which was done and at which time I was told that the shop would not be getting to it until Tuesday morning. The result is that I was without a vehicle that I could have used the remainder of Monday and turned in the vehicle later Monday afternoon. Poor scheduling job.

My Experience

I would like to thank everyone at Caliber Collision for your excellent customer service and repair of my vehicle. It was a pleasure doing business with all of you and I will highly recommend your services. Thank You!

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Customer Service

Returned Clean

My Experience

While the repair took a lot longer than we anticipated, Jose’s customer service was as great as we could ever ask for. He was top notch.

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Repair Quality

Great repair, just took awhile!

Customer Service

Jose was awesome.

Returned Clean

My Experience

Looks great, thanks!

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Returned Clean

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My Experience

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My Experience

Appreciated updates and Jacob setting up hour for me to pick up the car. Car is in absolutely beautiful shape. Alan L. Kalter

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Repair Quality

Beautiful job!

Customer Service

Returned Clean

My Experience

I want to say thank you to all who worked on my van. Especially Jose he is very helpful and understanding. Thank you for standing by your work.

My Experience

The work on my car was great, and on time.

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Repair Quality

I am very satisfied with the work done on the vehicle.

Customer Service

Returned Clean

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With a few reservations.

Repair Quality

The work is very well done, but the timing was horrid.

Customer Service

My car was going to take 2 more weeks until our insurance agent go involved.

Returned Clean

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My Experience

All of the staff conducted themselves very well. This made the whole experience a very easy and satisfactory one . Thank you all for the excellent communication and service. The bodywork turned out wonderful!

My Experience

They had my car for over a month and delayed me five times. They did comp part of the rental fee and drove it out to meet me in Monmouth, which I appreciated, but then when I finally got it back I drove from Monmouth elementary school to western Oregon university (5min) and my tire pressure was really low. Then when I got out of class 6 hours later my tire was completely flat.