Caliber - San Antonio - City Base

4.9 (6,584reviews)

98%

(210) 359-0003

7035 S New Braunfels Avenue, San Antonio, TX 78223

98%

See Photos

7035 S New Braunfels Avenue
San Antonio, TX 78223

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

About Caliber - San Antonio - City Base

See Photos

7035 S New Braunfels Avenue
San Antonio, TX 78223

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (6,584)

Sort By:
Newest
Rating

5,497 Customers Rated

5 Stars

75.8% Complete

(4992)
4 Stars

4.3% Complete

(286)
3 Stars

1% Complete

(63)
2 Stars

0.7% Complete

(49)
1 Star

0.3% Complete

(23)
< 1 Star

1.3% Complete

(84)

Customers say

Overall Customer Satisfaction

Customers consistently praised Caliber Collision for outstanding service quality, proactive communication, and timely repairs. Many highlighted the exceptional professionalism and thoroughness of staff, noting that vehicles were returned looking brand new. Frequent text and phone updates throughout the repair process were widely appreciated, with numerous customers expressing that being kept informed reduced stress significantly. Repairs were often completed ahead of schedule, exceeding expectations. Customers also valued the attention to detail, including complimentary vehicle cleaning. A few customers noted isolated concerns such as interior cleanliness upon return, minor rework needed, and occasional communication gaps, reflecting direct feedback shared by those customers. Overall, the vast majority expressed high satisfaction and willingness to recommend Caliber Collision to friends and family.

Select to learn more

Timeliness

"I was thrilled that my car repairs were completed quickly and way before the estimated time. I appreciated that I was constantly sent a text ..." Read more

"Great work and I got my vehicle back sooner than expected"

"Mi vehicle was finished ahead of schedule."

"Work was done quickly and efficiently. I was kept informed throughout the entire process."

"The repair was very fast. Like half as long as originally estimated. The only thing that could possibly be improved, would ..." Read more

Timeliness

Timeliness

"I was thrilled that my car repairs were completed quickly and way before the estimated time. I appreciated that I was constantly sent a text ..." Read more

"Great work and I got my vehicle back sooner than expected"

"Mi vehicle was finished ahead of schedule."

"Work was done quickly and efficiently. I was kept informed throughout the entire process."

"The repair was very fast. Like half as long as originally estimated. The only thing that could possibly be improved, would ..." Read more

Gilbert (Dodge owner) reviewed 8/31/26

Mayra (Chevrolet owner) reviewed 8/31/26

Great customer service. Friendly. Repair looked great. They even cleaned my car inside. Repairs completed in about 4days. Will definitely use Caliber in the future.

I already have.

Great.

Amazing customer service.

Cristella (Ford owner) reviewed 8/31/26

I just loved how my vehicle was repaired in a timely manner. They did an awesome job on repairing the damaged portion of the vehicle.

Sylvia (Honda owner) reviewed 8/31/26

Anthony took care of my car in the most professional manner. I was very pleased with the service..

Joseph (Toyota owner) reviewed 8/31/26

Jose And Marie (Toyota owner) reviewed 8/30/26

Thank you so much!! The customer service was wonderful and Anthony kept me updated daily about all repairs and even surprised me because the repairs didn’t take as long as I had anticipated. This is the second time I’ve used Caliber Collision and I am extremely satisfied with the work done. I will highly recommend Caliber Collision to anyone who may need these services.

Joann (Chevrolet owner) reviewed 8/30/26

Very professional.

Elizabeth (Toyota owner) reviewed 8/29/26

I was very skeptical about CC. However Anthony was amazing!! He kept me updated on everythingggg with my car and broke down everything for me to understand, he was very patient with amazing customer service. And was very quick to response to all of my messages!

Gracie (Honda owner) reviewed 8/28/26

This location has always been provided great service, this is the only place that I will use , thanks

Selene (Nissan owner) reviewed 8/28/26

I felt worried free trough the process, I was always informed of what was going on and everyone did an excellent job

Nehemias (Ford owner) reviewed 8/27/26

Work was done correctly and in a timely manner. I was given periodic updates, and was treated in a very professional manner.

Gabriel (Chevrolet owner) reviewed 8/27/26

The communication throughout this process was absolutely perfect. I will never do business with any other than Paul and Zack. Amazing customer service. Whatever you’re paying those guys isn’t enough.

Melissa (Subaru owner) reviewed 8/27/26

Angel (Hyundai owner) reviewed 8/26/26

Great customer service and communication

Steven (Ford owner) reviewed 8/26/26

Juan (Ford owner) reviewed 8/25/26

Anthony was great hopefully I won’t need to go back but I will definitely take to him and ask him the best is the best way to say it in every possible way

Beverly (Kia owner) reviewed 8/25/26

Everyone did an amazing job every detail was amazing . I left in shock and I couldn’t stop smiling with the results !!! couldn’t have asked for a better team to do the job !! Thank you very much Jeremiah and to the team at caliber Collison!!!

Patrick (Chevrolet owner) reviewed 8/25/26

Brittany (GMC owner) reviewed 8/24/26

Anthony was very helpful with my repair. He kept me in the loop with parts being ordered and painted. Very satisfied with my service and repairs.

Anthony (Kia owner) reviewed 8/24/26

Top of reviews

Caliber - Helotes Express

4.9 7,154 reviews
11247 West Loop 1604 North
San Antonio, TX 78023
Caliber - San Antonio - Airpor...

4.9 2,664 reviews
8418 Broadway Street
San Antonio, TX 78209
Caliber - Medina Valley

4.9 64 reviews
5920 Little Crown Road
San Antonio, TX 78245

J.D. Collision Express - Hwy 9...

5.0 1,717 reviews
121 Garner Street
San Antonio, TX 78237
Classic Collision West Ave

4.9 2,524 reviews
2014 West Ave
San Antonio, TX 78201
CARSTAR Superior Lackland

4.9 342 reviews
5715 Five Palms Dr.
San Antonio, TX 78242

view more shops in: San Antonio | 78223

Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

Caliber - San Antonio - City Base

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - San Antonio - City Base

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (6,584)

5,497 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0