Caliber - San Clemente

4.8 (3,486reviews)
96%
235 Calle Pintoresco,  San Clemente,  CA  92672

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (3,486)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality collision repairs, with many noting their vehicles looked brand new upon return. The professionalism and friendliness of the entire staff received widespread acclaim. Communication was a standout strength, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness was another highlight, as many repairs were completed ahead of schedule, often surprising customers. A few customers noted delays and incomplete work as areas for improvement, and one mentioned concerns about non-OEM parts and unmatched bumper seams. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
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"... manner before the estimated completion date, and the quality of the work is exceptional. What really impressed me was the level of care they ..." Read more
"... review of the car on pick up were all very good. The repairs made are first class and indistinguishable from what the car looked like when new. Communications ..." Read more
"Repairs were top notch. Car looks as good as new."
"... the process so easy. Everyone was very helpful and they did awesome work." Read more
"... professional - every employee was courteous and efficient. My car looks like new and I am so very happy. I will recommend Caliber San Clemente to my friends. ..." Read more
"It was ready 4 days earlier than expected"
"The work was great just the pushing back of dates for 2 months and it cost me alot if only I knew the real time line it would have been ..." Read more
"It took longer and the date was changed few times and I ended up having to pay for rental car out of pocket."
"Delivered almost a full week early."
"The team at SC Caliber Collision completed the repairs for our car well ahead of schedule. They were very responsive and provided timely updates ..." Read more
"Lots of communication. Thank you!"
"... very detailed before and during the repair process. They kept us updated with texts and phone calls along the way. It's seems like a small detail but they even delivered ..." Read more
"Update emails a bit misleading as they intimated the car would be finished soon when indeed it was not."

My Experience

I was overall amazed of how fast my car was repaired , appreciated Angelo for keeping me updated on everything very satisfied with the amazing customer service he provided me with .

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My Experience

I am satisfied with your work! I will surely recommend you! I will keep you in mind for future! thank you! 😊

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Customer Service

At the time of initial repair I was super impressed with the service. The service advisor would check in with me daily. He even stayed a little late so I could pick up my car when it was finished. The service and visor was not who I dealt with in subsequent visits.

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Repair Quality

Angelo was amazing and got my car perfectly dialed in. Very happy with the turnout! And great customer service!

Customer Service

Kept me up to date and the car was done the day they figured it would be. Helping with the rental car situation was also very helpful

My Experience

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My Experience

Friendly Efficient Professional Excellent work

My Experience

Unbelievable customer service, super efficient & professional, courteous, caring & detail oriented! Chris & Angelo & The Awesome Female Receptionist(? Name?) made the entire experience not only painless, but very tolerable. I highly recommend Caliber Collision without reservation!

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My Experience

I am beyond satisfied with the work Caliber Collision did on my truck. From start to finish, the entire experience exceeded my expectations. Their professionalism was outstanding, and they kept me informed throughout the entire repair process with consistent communication, so I always knew what was going on. The repairs were completed in a timely manner (before the estimated completion date), and the quality of the work is exceptional. What really impressed me was the level of care they put into everything. I dropped my truck off dirty, and they returned it to me spotless, clean, and shining. They even took care of an additional issue that they didn't have to, which really showed how much they care about doing the job right. It's rare to find a business that genuinely cares about its customers and takes such pride in its work. The entire team made what could have been a stressful experience incredibly easy, and I couldn't be happier with the results. I highly recommend Caliber Collision to anyone looking for honest, professional, high-quality work.

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Returned Clean

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Excellent service

Customer Service

Excellent

Returned Clean

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Returned Clean

My Experience

Excellent, GREAT WORK. Very satisfied

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My Experience

Was surprised to learn that you can’t buff out my scratches. Was suggested that perhaps a car wash could do it.

My Experience

Thank you for the great job and communication you have done we are greatly appreciated

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Repair Quality

Great service thank you

Customer Service

It’s a great teem they are so good in communication and they are always ready to help

Returned Clean

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Repair Quality

Alberto was very diligent at keeping me informed and the car looks great

Customer Service

Returned Clean

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Returned Clean

My Experience

Very quick and amazing service. Chris took care of me with ease and comfort. 10/10 service.

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Only using Caliber collision from now on.

Repair Quality

Amazing service. Chris took care of me with ease and comfort.

Customer Service

Amazing service from Chris.

My Experience

Everything was great! Staff was friendly, car was delivered on time as promised. Car was delivered in great condition. Very happy.

My Experience

Excellent customer service and communication

Likely to Recommend

Repair Quality

Excellent

Customer Service

Great