Caliber - San Diego - Bay Park

4.8 (5,079reviews)
96%
5252 Lovelock St,  San Diego,  CA  92110

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,079)

My Experience

Great experience after an u fortunate accident. Thank you to Christina (if I got that name wrong I mean the lovey helpful woman who pretty heal led me through the process and thank you to Frankie who kept me well informed about every step taken to get my car back I shape. All contacts were polite and helpful from “minute 1” through driving my once again great looking car out of their lit!

Likely to Recommend

Repair Quality

I think I submitted this already, but I'll say it again. Christine was wonderful in setting up appointment, dealing with the paperwork and also explaining how easy the car rental and return (would be),seamlessly Caliber worked with the car rental company. Frankie kept me completely up to date with how the work was going (and job was finished 2 days earlier than original estimated time), my car looks good as new and I'm grateful to the entire team who worked on it.

Customer Service

Please see my comments to question 1. This was a great team

My Experience

I was kept abreast at every stage. I was out of town so they kept the car for me. Looks like new. Staff was friendly and helpful.

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Definitely will recommend.

Repair Quality

Very impressed with the service at this location!

Customer Service

Totally satisfied. Very professional attitude, communication, and service. Staff is totally committed to excellent service.

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Repair Quality

Customer Service

Returned Clean

My Experience

David and the team were amazing, he kept us informed and updated throughout the process. The repairs came out magnificent, it’s obvious the technicians didn’t cut any corners and the job was done the right way.

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My Experience

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I have already told several people about the fantastic experience I had with Caliber Collision.

Repair Quality

I had a really great experience with Travelers Ins. and Caliber Collision. They made everything very easy for me. The quality of the repair is also great, it's like brand new.

Customer Service

The customer service was terrific. Marcos kept me informed of the progress throughout the time my vehicle was in the shop.

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Will surely recommend you guys

Repair Quality

Super dooper

Customer Service

Marcos is the best

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My Experience

The whole experience was great. Excellent customer service from front desk and Marcos

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Repair Quality

Caliber Collision made it easy to get a great repair. From working with insurance agencies, the drop off, the repair work, and the pick up, Caliber made it easy. David Perez-Lopez was a pleasure to work with. He and the staff at his location made sure that our needs were met, that we were kept informed during the repair process, and that we were completely satisfied with the final result.

Customer Service

Fantastic front office. David Perez-Lopez and the office staff took great care of us.

My Experience

I was very satisfied. Everyone was very polite and communicative. David did excellent work!

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Great experience, David was such help

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My Experience

Marcos kept me informed and provided exceptional service.

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Excellent customer service

Customer Service

My Experience

Did a great job & finished ahead of schedule. “Jr” (Gustavo) was wonderful to deal with and kept me updated. The entire Bay Park team was extremely nice and professional.

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Customer Service