Caliber - San Diego - Bay Park

4.8 (5,082reviews)
96%
5252 Lovelock St,  San Diego,  CA  92110

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,082)

My Experience

The guy who took my car in was great and explained everything. And the gentleman who helped me tonight when I picked up my car was beyond amazing! I called this morning and told the lady who answered that I would be in later today tompick up my car and drop off my rental. She never mentioned that you closed at 1. When I arrived at 1:20 everyone was gone except the gentleman who happened to be leaving last. In the future communication could be much better.

My Experience

Email updates were nice. Front office staff welcoming and efficient. Mike's coordination of work terrific. Thanks for a job well done!

My Experience

Friendly and helpful staff. Repair and car looked great. However, AAA rep had to follow up on repair schedule, and then i got a callback from Caliber staff. Plus when picking up car, paperwork that should have been prepared and signed at drop off was not mentioned or prepared ahead of time.

Likely to Recommend

Repair Quality

Excellent customer service

Customer Service

Henry was my representative twice with my car and he was amazing! What an asset to your company! I will always use your services because he takes such good care of your customers!

Returned Clean

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My Experience

Excellent customer service from Sean and professionally completed work, with attention to detail. Thank you.

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Good service, professional workmanship - the important things.

Repair Quality

Work was done professionally, difficulty with obtaining one part, which delayed completion, explained, and the entire process was handled very well.

Customer Service

Sean was very informative about the entire process and kept me up-to-date on the progress.

Returned Clean

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Repair Quality

Customer Service

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Returned Clean

My Experience

Great costumer service and service advisors Enrique Rivas and Sean Duggan! Everybody was amazing and very professional, I am very satisfied. It was a great experience doing business with you. Thank you Caliber Collision Team. Maria Izabel Benedini ,Bella.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Car looks brand new

Customer Service

The best customer service I've ever had for this type of situation. Henry is awesome, and kept me up to date with repair progress via texts.

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Nobody can beat your service

Repair Quality

The best customer service and the staff are oustanding

Customer Service

You all are the best

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

My Experience

Repair was done in a short period of time. Staff was attentive and professional. Car was delivered to our home which is a pleasant surprise. Details like that made our life very easy. Being a business owner and in professional field, we know kind word and gesture go a long way. Definitely recommend this auto repair shop and definitely we will use it for any future repair.

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Returned Clean

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Returned Clean

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Returned Clean

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Repair Quality

My car looks as good as new

Customer Service

My Service Tech, Henry, was very responsive

My Experience

My alarm is still not working

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Returned Clean

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