Caliber - San Diego - Downtown
In operation 29 years, 27 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Repairs were done with care and quality in mind! The staff were great! Definitely would recommend them to anyone!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I can’t say enough great things about the team at Caliber Collision. From start to finish, the entire process was smooth, professional, and completely stress-free. A special thank you to Rafa, the manager, and Aracely, my service advisor. They went above and beyond every step of the way, making what could have been a frustrating experience incredibly easy and efficient. They kept me informed throughout the process, answered all of my questions with patience, and truly went the extra mile to make sure everything was handled perfectly. The quality of the work exceeded my expectations, and the level of customer service was outstanding. It’s rare to find a team that genuinely cares about their customers and takes such pride in their work. If I could give them more than 10 out of 10, I absolutely would—they deserve 1000 out of 10. Thank you to Rafa, Aracely, and the entire Caliber Collision team for your professionalism, attention to detail, and exceptional service. I highly recommend them to anyone looking for honest, high-quality collision repair and an outstanding customer experience.
Customer Service - 5.0/5.0 -
I can’t say enough great things about the team at Caliber Collision. From start to finish, the entire process was smooth, professional, and completely stress-free. A special thank you to Rafa, the manager, and Aracely, my service advisor. They went above and beyond every step of the way, making what could have been a frustrating experience incredibly easy and efficient. They kept me informed throughout the process, answered all of my questions with patience, and truly went the extra mile to make sure everything was handled perfectly. The quality of the work exceeded my expectations, and the level of customer service was outstanding. It’s rare to find a team that genuinely cares about their customers and takes such pride in their work. If I could give them more than 10 out of 10, I absolutely would—they deserve 1000 out of 10. Thank you to Rafa, Aracely, and the entire Caliber Collision team for your professionalism, attention to detail, and exceptional service. I highly recommend them to anyone looking for honest, high-quality collision repair and an outstanding customer experience.
My Experience - 5.0/5.0 -
The repair was done very quickly and it looked good as new. Alberto was great and kept me informed about the status of the vehicle the whole time it was there. Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication, work was really good. I would come back hopefully I won’t have to. Tens for everyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had insurance work done at Caliber a couple of times before, with great results. So when I had some discretionary non-insurance work to be done, Caliber was a no-brainer choice. Reasonable price, outstanding work quality, service and speed. Great choice! Most highly recommended.
My Experience - 5.0/5.0 -
Alex was great! Super clear and consistent communication with quick results! Loved my experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Eddie was outstanding and incredibly attentive throughout the entire process. His professionalism and genuinely caring nature make it clear that your vehicle is in good hands. I highly recommend this location to anyone who has been in an accident!
My Experience - 5.0/5.0 -
Alex was incredible and very personable and thorough in his explanations
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alex is incredible and front staff was very pleasant
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Compliments to Alex
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you to everyone at the West Palm location, with a special shout out for Alex.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alex and the team at Caliber have gained my families full trust with any repair that we need taken care of.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and honest with what’s going on
Customer Service - 5.0/5.0 -
Always nice and respectful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and great work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had an outstanding experience with Alex at Caliber Collision. He repaired my Jeep Wrangler and made the entire process smooth from start to finish. Alex kept me informed throughout the repair, was professional, honest, and paid close attention to every detail. The quality of the work exceeded my expectations, and my Jeep looks as good as new. If you’re looking for someone who genuinely cares about their customers and takes pride in their work, I highly recommend Alex and the team at Caliber Collision. Thank you for the excellent service!
My Experience - 5.0/5.0 -
Incredible service from Alex and the team! Thank you for restoring my Honda, I’m so happy with my experience. The communication, pace, and care were world class.