Caliber - San Diego - Downtown

4.8 (7,535reviews)
96%
1411 West Palm Street,  San Diego,  CA  92101

In operation 29 years, 27 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (7,535)

Likely to Recommend

Repair Quality

it was awesome. alex was great

Customer Service

Returned Clean

Likely to Recommend

In fact I just did to couple of my friends..

Repair Quality

From the moment I arrived to get an estimate on my car to the day I picked up the car ... the experience that I got was superb!!!

Customer Service

Eddie was very professional and knowledgeable.

My Experience

Repairs were done quickly and I was informed through the process. It was easy for me and I appreciate that.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent communication from Alex about the status of repairs. Great workmanship.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Alex was a complete professional, and made me feel completely comfortable that my vehicle was going to be well taken care of. Couldn't be happier with the results. So much so that I immediately brought in another vehicle of ours that needed some repairs.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car was finished in four days and looked perfect everyone kept me in the loop and it was very efficient and it made the experience a whole lot less stressful thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I don't know about that

Repair Quality

The bumper is off

Customer Service

Returned Clean

My Experience

Alex was great and the cars damage has been fixed properly. The only downside is now my mirror adjuster is broke after the car was taken apart and reassembled, which I will need to get fixed elsewhere.

Likely to Recommend

Repair Quality

Alex was great and returned my car to me in great condition

Customer Service

Good job

My Experience

Great service. Alex was great help. Kept me informed about repaired. Job looks flaeless.

Likely to Recommend

I can’t stop recommending this place.

Repair Quality

Phenomenal experience! Alex was incredible to work with. He made sure I understood what was going on at all times and went out of his way to ensure my insurance was adjusted correctly and that I was taken care of.

Customer Service

Cannot recommend this place enough.

Returned Clean

Likely to Recommend

Repair Quality

I am very happy with my new car. Thank you!

Customer Service

Everything was done in a timely manner. Wonderful customer service.

My Experience

Thank you for your excellent work!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Eduardo and the front desk staff were all professional, friendly and welcoming.

Customer Service

Very friendly!

My Experience

No, good service

Likely to Recommend

Repair Quality

Good service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was more satisfied with the customer service. Alex kept me updated everyday and was so incredibly nice! I noticed something on my car when i got it back and he had them fix right away. He made my experience wonderful.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Truly the best experience. They took care of everything in a shorter time frame then initially I was told, and then were transparent about taking something off that didn’t need to be fixed. They even took care of some minor damage not included in the estimate, without changing the price! So happy!