Caliber - San Diego - Downtown

4.8 (7,568reviews)
96%
1411 West Palm Street,  San Diego,  CA  92101

In operation 29 years, 27 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (7,568)

My Experience

Thank you for the extra work you put into my car and getting my car finished before the estimated day.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Great overall service!

My Experience

Likely to Recommend

Repair Quality

Car looks new

Customer Service

Customer service is outstanding, the white glove treatment.

My Experience

Very professional, pleasant experience. Highly recommend!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was done in the time frame and for the price quoted. Guillermo Serrano was exceptional. Alan Ross

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Fernando is the best

Repair Quality

Customer Service

My Experience

My Experience

Great attentive service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Please note I have had work done here before. The last time as we were going around and inspecting the car, it was noted that the work was not complete and it had to be kept longer. It appears that there may be some problems with their quality review before the work is released.

Repair Quality

It was the replacement of a convertible top. I am needing to return it, because it was obvious from the loud noise the day after I picked it up that it was not sealed or place correctly. It sounded like a window was open in the car when it was not. It is obvious that it was not test driven on the highway before it was given to me.

Customer Service

The estimator was rude, yelled at me from about 20 feet away and gve me incorrect info. The general manager was nice and professional. I requested him to call teh USAA mgr and he did so.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I have to got back tomorrow and asked them about a gap between the hood and bumper. Also the alignment of the headlight.

Customer Service