Caliber - San Diego - Miramar

4.8 (9,759reviews)
97%
6598 Miramar Road,  San Diego,  CA  92121

In operation 29 years, 26 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (9,759)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professionalism, and attention to detail, with repairs frequently described as flawless, exceeding expectations, and restoring vehicles to like-new condition. Communication was a standout strength, with many customers highlighting proactive, frequent updates throughout the repair process that made stressful situations feel seamless and stress-free. Timeliness was another key highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers, based on their own comments, pointed to areas for improvement including more consistent proactive updates during delays, occasional repair oversights requiring return visits, and clearer communication around completion timelines.
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"... top-notch, and they genuinely care about their customers. The repair work was flawless, and the entire experience was smooth and stress-free." Read more
"... always felt informed throughout the process, and the final repair exceeded my expectations—my car looks brand new again. I truly appreciate the care, attention to detail, ..." Read more
"The service from start to finish was solid. Very professional, organized, courteous, and my vehicle was done much faster than I expected. I was impressed. It was really great ..." Read more
"Even before schedule projected time. They promised my car would be ready on 10 days and it was done on 6 working days. That was asome."
"... out looking brand new! They do excellent work and complete the job in the quoted time frame. I give them 5 out of 5 stars!" Read more
"I was very impressed that you guys managed to finish the work in the promised amount of time, despite the fact that it was twice as much work as we originally thought ..." Read more
"Date repairs expected to be completed kept getting changed and delayed"

My Experience

Elvi was great to work with and always does a great job. Can rest easy knowing that my car is in good hands

Likely to Recommend

Repair Quality

The job was well done but it took way too long and 3 months later hasn’t been finished I’m still waiting for a part to finish it. I was told It would arrive last week and get a call but nothing happened, still waiting and not updates

Customer Service

They were friendly and polite but calling for updates never get answers, the agent in charge of my repair is never available

Likely to Recommend

Repair Quality

Customer Service

My Experience

They made my truck look new

My Experience

Car looks amazing. It looks brand new. Thank you you guys.

Likely to Recommend

It was all done promptly and professionally, but the cost was high. I wouldn’t have been able to afford it without insurance

Repair Quality

The staff at the Miramar location were professional, courteous and fast. They helped make a difficult situation more manageable.

Customer Service

Maria and Elvie were fantastic!

Likely to Recommend

Repair Quality

They repainted and buffed until it was right There wasn't any "good enough"

Customer Service

Communication with me was great

My Experience

I was completely satisfied with the experience with Caliber COLLITION. The staff was cordial and gave the updates of my repair. Happy customer. Thank to all involved.

Likely to Recommend

Repair Quality

Great service

Customer Service

Good

My Experience

Inform Sabrina, well done and thank you. I'd like to thank your technicians as well for a great job. My only complaint was that my car had ants in it. No probs, I stopped by Vons and bought some ant pray.

My Experience

Roxane is amazing, some of the best customer service I’ve had from any business regardless of industry. She called me daily with updates and options, did a great job with project managing the repairs and dealing with insurance, and even delivered my truck when it was done.

My Experience

They do good jod thanks

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Flawless work, as always!

Likely to Recommend

Repair Quality

Customer Service

My Experience

When I picked up my car the agent had it right outside the entrance. The car was on, running and she held the door open for Mr to get in. I got in and drove away. Just before getting home i sopped for something to eat. When I returned to the car it would not start. I had no idea what was wrong. I called the office but it was closed. I left my car locked and parked. When I called to let Collesion know I was told that my car was brought in with a weak battery and if I had it towed to the office they would sell me a battery. I told the agent that I was more than surprised to be stranded the night before and that I could not believe that they thought it was OK TO LET An 85 year old leave the shop with a car that could stop and not start again. And then to tell ME to get the car towed to the shop and she would sell me a battery. Please arrange an appointment for me to talk to the manager. I am very disappointed. Irene Outlaw.

My Experience

I appreciated all the updates on the progress of car repairs and excellent service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Incredible job. So thorough, 5 star customer service. From intake, aside from being polite, communicated regarding the whole process and were FAST. And caught some details in the process that had been overlooked.

My Experience

Beautiful repair!

My Experience

Andrea the service manager and her associates ALWAYS make sure to take care of me as a customer. I’ve taken multiple cars to you and she always is extremely helpful and finds solutions. I do not want to take my vehicles any place else.

Likely to Recommend

Repair Quality

Customer Service