Caliber - San Diego - Point Loma

4.8 (2,036reviews)
97%
3650 Hancock St,  San Diego,  CA  92110

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,036)

Likely to Recommend

Repair Quality

I was very pleased with Alberto and Fidel how they were so involved on the whole repair of my car

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Messy job, left paint primer all over the trunk area.

Customer Service

Manager and receptionist. Service guy had a big attitude when I brought the car back to tell them it was sloppy

Returned Clean

My Experience

Friendly staff, great work, fast service. They did a great job- thanks guys!

Likely to Recommend

Repair Quality

Staff is awesome

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were constant contact with me about the progress of my car’s repairs. They were helpful and always answered my questions. My car looked brand new!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very happy with your work. It took a little too long

Customer Service

Returned Clean

Likely to Recommend

Repairs were high quality, but the customer service ruined it for us. Having an accident is stressful enough. Feeling like you have to manage the people overseeing the claims and repairs was too much.

Repair Quality

Customer Service

Very limited communication from the team. I had to call several times for each step of the process to make sure it was moving along. I was told a time estimate and received no updates during the repair. When I called to see if the estimated completion date was still going to work the representatives responded as if I was being unreasonable. The whole process felt like I had to drive any progression other than the actual repair.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

I had to follow-up a couple of times regarding an updated completion date

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional and kept me updated on the status of the repair throughout the process. The work done on my car was well done.

Likely to Recommend

Repair Quality

Customer Service

The detail job went beyond expectations and fixed another problem. I was going to have the car detailed anyway, but you folks saved me the time and expense.

My Experience

I was given excellent service. Thank you for doing such a great job

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Thank you guys again so much! She’s perfect!