Caliber - San Diego - Point Loma

4.8 (2,039reviews)
97%
3650 Hancock St,  San Diego,  CA  92110

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,039)

Likely to Recommend

I have always brought my car to this shop whenver I needed repair, and I will also refer a friend.

Repair Quality

The shop did an excellent job on the repair and clean my car very well. I am very satisfied.

Customer Service

Customr service is very good and they are very attentive of the customer need.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Love the progress texts and phone calls

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I may even go back for some touchup work in different areas of the car

Repair Quality

Very accommodating service and top quality repair!

Customer Service

Customer service was exceptional and communication was clear.

Returned Clean

Likely to Recommend

I have already sone so

Repair Quality

good work, and prompt

Customer Service

kept uip to date on progress

Returned Clean

Likely to Recommend

Repair Quality

above and beyond expectations! Of course time will tell if the amazing job stays that way.

Customer Service

Everyone involved was professional, attentive and friendly!

Returned Clean

Likely to Recommend

Repair Quality

Took a little bit longer understand parts are that easy to come by

Customer Service

Returned Clean

My Experience

Friendly service and great communication. My car looks great!

Likely to Recommend

Repair Quality

Helpful and communicative service!

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Our overall experience wasn't good by the following reasons: - we supposed to call to check the repair status - the done status was rescheduled 3 times - when we noticed that the repair wasn't done in full, the additional circumstances were just ignored - we like more customer-oriented service instead of working in the interests of the insurance company

Likely to Recommend

I would recommend other more customer focused bodyshop

Repair Quality

The overall car repair wasn't does in full w/o any further discussions or taking any responsibility to negotiate with insurance company

Customer Service

We needed to call and check the status of the car

Returned Clean

My Experience

It took too long

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Looks like a factory replacement.

Customer Service

Periodic updates and helpful reps

Returned Clean

Likely to Recommend

I have already told friends about it!

Repair Quality

Customer Service

Caliber Collision went above and beyond to ensure that I had the best repair experience!

Returned Clean

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Returned Clean

Likely to Recommend

Repair Quality

Alberto and Timmy, with who I dealt, were unfailingly polite. Caliber took over an incomplete repair from Premier and seem to have gotten it right.

Customer Service

Returned Clean