Caliber - San Juan Capistrano

My Experience - 5.0/5.0 -

Trevor was very communicative and helpful

Likely to Recommend - 5.0/5.0 -

Everything went very well!

Repair Quality - 5.0/5.0 -

Trevor was great and very communicative

Customer Service - 5.0/5.0 -

Trevor provided me with multiple updates and was a great help

Returned Clean

My Experience - 5.0/5.0 -

Thank you. Once again for repairing my vehicle and restoring the rhythm of my life

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

The repair work was done, pretty good however there was some residue left over on the door edges by the windows that leave mort

Customer Service - 4.5/5.0 -

The repair worked came out, looking like new however, there was some residue leftover on the window edges that won’t come up

Returned Clean

My Experience - 5.0/5.0 -

Great service and communication. My experience with this Caliber has been the best so far.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

quality is always excellent and looks brand new

Customer Service - 5.0/5.0 -

very professional and does an excellent job and friendly staff

My Experience - 5.0/5.0 -

Communication on progress of repair was much appreciated as well as getting my car back 2 days earlier than estimated. Repair seems well done and car came back shiny clean!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Jake was the best, he kept me in touch during the entire repair process. His kindness and consideration as well as his intelligence and knowledge of the car repair business put me at ease and made the experience worry free. He is an asset to your company. I would, and will, highly recommend Caliber Collision to anyone needing car repair services. I would give you a 10 plus rating. Thank you so much👏❤️

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Customer service was amazing. We got updates all throughout the process. Trevor was the best. Walked us through what to expect and you guys delivered well before the estimated date. Thank you for all the help getting us back on track.

Likely to Recommend - 5.0/5.0 -

You do great work and faster than estimated

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Trevor was amazing. Updates, friendly, everything was customer service oriented. Thank you!

Likely to Recommend - 5.0/5.0 -

Highly

Repair Quality - 5.0/5.0 -

Excellent outcome

Customer Service - 5.0/5.0 -

Highly recommend

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

It was easy, quick, and excellent service. Very professional, organized, and they communicated each step. I would highly recommend their service.

My Experience - 5.0/5.0 -

Excellent communication on repair progress.

My Experience - 5.0/5.0 -

Appreciated always being informed of work in progress and pickup date

My Experience - 5.0/5.0 -

Chris was super helpful and professional! I appreciated the updates on the progress. It was a quick and easy process, and I am very happy with my car repair.

My Experience - 5.0/5.0 -

Everything was handled with expedience and caring. Thanks to Jake for giving me updates and his caring attitude.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I already sent a comment.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

This was a great experience. Very organized and professional Trevor was a great communicator and exceeded my expectations

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job

Customer Service - 5.0/5.0 -

Trevor was a great commentator

My Experience - 5.0/5.0 -

Extremely satisfied with the final results ❤️!!!! Quality done on the committed time frame. Service Advisor - Jake Harlan and team were the best!!!

Likely to Recommend - 5.0/5.0 -

To everyone!!!!

Repair Quality - 5.0/5.0 -

Very professional and everything was done the right way and on time 🥰

Customer Service - 5.0/5.0 -

The staff was professional.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Many thanks to the caliber collision team for the good work they did on my vehicle, I am very grateful and without a doubt I recommend caliber collision to anyone not only for the good service, kindness and professionalism. Thank you

My Experience - 5.0/5.0 -

Jake did an outstanding job from the time that I walked into the time that he handed my keys and my car was repaired. His customer service was next level and was in constant communication with me throughout the entire repairing of my car. He answered any question I had with enthusiasm and detailed information. I would recommend this caliber collision to anyone in the area and be sure to ask for Jake because he will make your life 10 times easier throughout the process.

My Experience - 5.0/5.0 -

Best in the business! Do not hesitate to take your vehicle here. Exceptional work and professionalism. My advisor, Jake, was amazing. The work was so good it’s as if nothing ever happened.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Service advisor, Jake, was amazing. He kept us updated regularly and the text communication was great. The work was amazing.

Customer Service - 5.0/5.0