Caliber - San Juan Capistrano
In operation 29 years, 28 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Our contact at Caliber, Jake, was great at communicating virtually every step of the way. It was very reassuring to hear how everything was progressing. And our vehicle not only looked perfect, it was finished two days earlier.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our vehicle actually looks better than new. Unbelievable.
Customer Service - 5.0/5.0 -
Jake was an excellent communicator who kept us informed virtually every day as our vehicle was repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job. Treated very nicely. Good communication.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
They took about a week longer then I was first told and then one their workers forgot to put my trailer hitch and ball back on my truck and then tonight I noticed they didn’t replace the bulb to my llicence plate . I even reminded my estimator that it was burned out after the crash
My Experience - 5.0/5.0 -
Brian and Javier were very helpful patient and a pleasure to work with.
My Experience - 5.0/5.0 -
Well done. And when I got the truck back, it was cleaner than I had ever seen it inside and out thank you caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Not my first rodeo with these guys. Most excellent service. Jake my advisor kept me informed. The work was excellent. PLuS, they washed it!!
Customer Service - 5.0/5.0 -
First cabin service.
My Experience - 5.0/5.0 -
Brisa Hernandez was awesome to work with. She was proactive, very communicative, was always available for a phone call or an email. She really made the process smooth. The craftsmanship on the repair was awesome, very impressed with the attention to detail and the overall care they put into the repairs. Highly recommend recommended 100%.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service from everyone - especially Trevor!
My Experience - 5.0/5.0 -
The team was quick and communicative. They did a wonderful job repairing my car! Thank you:)
My Experience - 5.0/5.0 -
The staff was very professional and friendly and did a great job repairing my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great
Customer Service - 5.0/5.0 -
Everyone was so helpful and communicated really well.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Everybody was so friendly and especially the person that was working on my car. I always got updates and he was so patient with me.
Customer Service - 4.5/5.0 -
Great
Returned Clean
My Experience - 5.0/5.0 -
Was very impressed with how up to date Jake kept me. Would use your company again. Wonderful experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The service from everyone was a wonderful experience.
My Experience - 5.0/5.0 -
Trevor was really thorough and talked through all of the steps. The front desk gals are helpful & efficient. Trevor was always in touch and available/easy to reach by phone. The car was done early and in excellent condition. Super friendly and thorough service all around.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Clear communications. Timely. Easy to work with. Accomidating. Thanks to all the staff.
Likely to Recommend - 5.0/5.0 -
Thank you.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Honest. Diligent. Honest trustworthy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was friendly, professional and the repair job was done well and in a timely fashion. Thanks you Trevor R. for the great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wow! Impeccable service from the moment, I walked in the front door .. The pro, professionalism, and actions to give me the very best service was very apparent. Trevor explained everything to me, went out with me to look at my car and was extremely clear, encouraging, and all I’d ever want someone to be for me in a situation like this they all went over and beyond most Customer Service . I would totally recommend this company to my family to my friends as one to take your car too when it is damaged thank you all I appreciate you so very, very much and my car is beautiful. It looks brand new. It also was completed days before I thought it would be and I was sent texts along the way telling me the progress, which was very helpful.They even did a beautiful washJob on it. I am a very pleased customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a nice job. M