Caliber - San Luis Obispo - Francis Ave

4.9 (338reviews)
98%
760 Francis Ave,  San Luis Obispo,  CA  93401

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford

Reviews (338)

Likely to Recommend

Repair Quality

Really great to work with, competent straight forward people who do a great job. I was very impressed with how they detailed my car before pickup. I would highly recommend them.

Customer Service

Really great to work with, competent straight forward people who do a great job. I was very impressed with how they detailed my car before pickup. I would highly recommend them.

Returned Clean

My Experience

Job well done and appreciate the expedited service. Will recommend.

Likely to Recommend

Repair Quality

They did a great job and I would recommend them.

Customer Service

Satisfied

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Repair Quality

The project was completed on time and on budget. The quality was some of the best I have seen. Awesome and friendly staff as well. Thank you!

Customer Service

My Experience

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Returned Clean

My Experience

Everyone was kind and guided me through the process. Thank you!

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Repair Quality

Customer Service

My Experience

Hi! You all did an awesome job on the repair of the body of my Toyota Corolla. The only issue is that now that I have my car back, my windshield wipers do not work. I know this is likely a small issue that can be fixed quickly, but that is the outlying issue that is preventing me from 100% satisfaction with the work. Please reach out so we can figure out a solution. I am based in Culver City, CA so the issue will have to be repaired at the Santa Monica - Caliber Collision, or another Los Angeles based location. Thanks!!

Likely to Recommend

Repair Quality

The repair was done expertly and my car looks and drives like new. The staff were all super friendly and easy to connect with. One point was lost only because an minor electrical connection was not reconnected which prevented my windshield wipers from working after I drove the car home. Therefore I had to take the car to a local Caliber Collision in L. A. to reconnect the electrical. The second Caliber Collision fixed the problem in less than 20 mins. All in all, I definitely recommend Caliber Collision, but just ask that you double check all electrical components before handing cars back to their owners.

Customer Service

Brian and other staff members are kind and attentive.

Likely to Recommend

I have recommended the shop to others and will bring our car back if any other problems occur. Very happy with the work.

Repair Quality

This is the second time this location has worked on my car and they have been incredible! So professional and kind through this entire process. We will always bring our car to this location!

Customer Service

Every employee was kind to us and explain the process clearly.

My Experience

I always, and only use caliber collision! Homegrown feels… friendly service…. World class product. All oem replacement parts (per my request)!!!

Likely to Recommend

Repair Quality

The repair was perfect! The vehicle was dirtier when I received it back than when I dropped it off. A minor thing…

Customer Service

Brian and Dionne were excellent!! True professionals, gave me peace of mind about my repairs and were cordial in general.

My Experience

Loved the blend of friendliness and professionalism with this team. My car looked brand new not only in repair, but it was spotless. Thanks to all who contributed to repairing my car.

Likely to Recommend

Repair Quality

Looks brand new!

Customer Service

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Repair Quality

Customer Service

My Experience

Sergio was the one who helped me understand the process of getting my car fixed and was very helpful and friendly. I would recommend this location to anyone best people and service you can find!

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Customer Service

My Experience

I’m really happy with the repair work on my car. You guys did a great job, and Sergio was fantastic to work with!

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Repair Quality

Customer Service

My Experience

Great job fixing my Honda! Thank you!

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Repair Quality

Customer Service

Returned Clean

My Experience

They did an excellent job and provided a fantastic level of customer service. I am impressed by the quality of management, office staff, and technicians. Great job!

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Repair Quality

Customer Service

My Experience

Fantastic service by the entire CC team! Special call out for Oscar and Sergio. The car looks like new, was done quickly, and for truly excellent value. CC has a new customer for life.

My Experience

Convenient and excellent service!

Likely to Recommend

Repair Quality

Some gaps are uneven between the left and right side of the trim. Specifically there's more space above the wheel well. Other than that everything looks amazing.

Customer Service

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Customer Service

Returned Clean

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Customer Service