Caliber - San Luis Obispo - Francis Ave
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
great service! the repair work was well done and completed a day sooner than expected! very professional crew!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very friendly and attentive. Shoutout to Sergio for keeping me up to date on the repair timeline, it helped me a ton.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Buena atencion
Customer Service - 5.0/5.0 -
Muy amble el personal
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The bumper still has a bit of a dent
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The establishment was clean and very efficient. the entire team was professional and extremely nice. It’s great to see people taking such pride and ownership in their jobs.
My Experience - 5.0/5.0 -
I am extremely grateful to Sergio and Oscar for always keeping me informed about my vehicle. They regularly called me with updates and sent me text messages every day regarding the progress of the repairs. They also completed and returned my vehicle three days earlier than originally estimated. I highly recommend Caliber Collision. Their excellent communication, professionalism, and service were incredibly helpful to me.
Likely to Recommend - 5.0/5.0 -
sin duda alguna los recomendare, he tenido muy malas experiencias con otros talleres de pintura, y ustedes estan muy por enseima.
Repair Quality - 5.0/5.0 -
sergio y orcar fueron muy amables y me atendieron con mucho respeto y gran atencion al cliente. gracias
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was mostly satisfied with the repair experience. I was regularly communicated with via text which was nice. The most frustrating part was on Friday when I called to get an idea of when it would be available for pickup Dionne told me they couldn’t give me a specific time for the pickup despite telling me numerous times it would be available on Friday from previous communications. Later that day around 4:45, Dionne called me back to inform me the car needed to be washed and detailed still and they would be working on it late. I asked if it was possible for me to pick it up Friday night because we wanted to be on the road early Saturday. She knew this because in the morning she acknowledged that we were from another state. She put me on a brief hold and then returned to tell me that it would not be possible to pick it up Friday night because they would be working on it late and the earliest I could get the car was 8a.m. Saturday. I accepted this and came to pick the car up Saturday morning. When I arrived to pick up my car I met with Sergio. After visiting with Sergio for 20 minutes he informed me that they were done with the car at 6:30p.m. Friday night and that I could have picked up the car. He apologized that Dionne did not give me that option but reiterated that I most certainly could have picked up the car Friday evening as they weren’t really working on the car that late. That was the most frustrating part of the process because it all seemed that it was possible for us to return home sooner but we were not given that option for whatever reason. Whoever detailed the car also left old sensors in my cup holders, which really isn’t that big of a deal but just so you are aware for improving your employees processes. Upon getting back to load up our car, there was also a bag of tools left in my cargo area. If you need those, call me and I can get you in contact with someone who can help you get those tools back. Thank you again for fixing our car.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nice job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great job they did
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair was excellent. Sergio was THE BEST. That guy made the whole experience fun and informative and easy. I so appreciated it. And he’s not the only one! He AND Brian AND the clerk with the WRX (I’m sad I done remember your name!) were all so awesome. Thanks a bunch you all.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
5 stars all around. Sergio and Brian are an Allstar team and I highly recommend them. I am beyond grateful for the amazing work they did on my Jeep. Thank you Caliber Collision. You guys are the best!!!
Customer Service - 5.0/5.0 -
I loved everything about the service I received.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They took good care of me
Repair Quality - 5.0/5.0 -
Car looked like new. And they calibrated everything back to normal.
Customer Service - 5.0/5.0 -
Very communicative keeping me up to date and working with me.