Caliber - San Luis Obispo - Granada Dr

4.8 (2,225reviews)
97%
139 Granada Dr,  San Luis Obispo,  CA  93401

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford
I-Car
Rivian Passenger – R1T/R1S
Tesla

Reviews (2,225)

My Experience

It was good! Great service!.I liked how you guys keep me informed about the job you doing to my truck. Thanks!!

Likely to Recommend

Repair Quality

Good! But I would like you guys take your time on the details, to see if everything looks even, good

Customer Service

Great

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Repair Quality

Customer Service

My Experience

Been working with the guys in this shop for years. Great work as usual. Always recommend this location to anyone

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Repair Quality

Customer Service

My Experience

Great service, timely communication on status of repair and friendly staff. Thank you very much

My Experience

I will not be satisfied until they complete the sloppy job they did. Pat said they will be done the things that needs to be done this coming Wednesday. State Farm is fully aware of it. I was expecting to have my truck finished the first time with no hustles.

Likely to Recommend

Repair Quality

My car wasn’t done right the first time, poorly reassembled and misusing rivers and clips, bubbles and debris over the paint and Pat R. Has very poor customer skills. When I pick my truck today, he refused to listen to me and told me “drive-off”. You never treat or said things like that to a customer. I’m still not happy, mostly for his attitude towards me. I will never come back or referred this shop to anybody.

Customer Service

Returned Clean

Likely to Recommend

Would absolutely recommend this shop

Repair Quality

Excellent.

Customer Service

Excellent!

My Experience

The car looked even BETTER than it did prior to my accident. Jeff Wood was available for any inquiries via email or phone during all parts of the process. He was a true professional and I felt like I was leaving my car in good hands. The front desk queen (can't recall her name right now!) was friendly and efficient- I was not in a great mood dropping off my car, but she managed to make me feel welcomed with her customer service skills and killer sense of humor. She was definitely an integral part of my excellent experience with Caliber. Based on the amount of cars I saw on the lot with varying degrees of damage, I imagine the technicians at caliber are constantly busy and have to multitask like crazy, keeping track of ongoing repairs and ensuring parts will be available down the pipeline. Based on what was done with my Sonata,they are amazing at their jobs.

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Repair Quality

Customer Service

My Experience

I really appreciate your generosity your honesty and your hard work in completing my vehicle in a prompt manner. I’ve worked in the car industry for 15 years and I can honestly say that that was excellent service that you provided for my mom and myself. I would recommend you to all of my friends. Thank you for picking me up and taking me to pick up my car. The car looks magnificent not one flaw. We are very excited and happy thank you

Likely to Recommend

Repair Quality

Awesome work and customer service

Customer Service

Excellent

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Repair Quality

My Rogue looks new (from the back :) )

Customer Service

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Repair Quality

The repair work was amazing! I could see no signs of the collision.

Customer Service

Paul and Kimberly were wonderful! The day I dropped my car off I was in a hurry and about to be late for class. Paul and Kimberly were excellent with working with me and worked quickly to assist me. I made it to class on time because of them and I am grateful!

My Experience

They handled my repairs so effectively and were very professional!

Likely to Recommend

Repair Quality

They’re amazing!

Customer Service

They’re really nice here!

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Repair Quality

Customer Service

My Experience

The employees was super nice. They told me what needed to be done and was happy that my car was ready to hit the road again.

My Experience

The repair was completed when they said it would be, The work looked good and the jeep was returned clean.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job! It looks perfect!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Went up and beyond providing great work and customer service.