Caliber - San Luis Obispo - Granada Dr

4.8 (2,225reviews)
97%
139 Granada Dr,  San Luis Obispo,  CA  93401

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford
I-Car
Rivian Passenger – R1T/R1S
Tesla

Reviews (2,225)

My Experience

Great customer service from the front office, Robert and Maribel did a fantastic job with the communication

Likely to Recommend

I will recommend caliber #1157 to all my friends and family

Repair Quality

Technician knocked it out the park .

Customer Service

Was kept informed throughout the process, thank you Robert .

Returned Clean

My Experience

Cynthia was professional, kind, and very knowledgeable. However the same cannot be said for the other staff member working the front desk. I don't know her name, but she was dismissive to the point of almost being rude, and clearly does not care about my concerns

Likely to Recommend

Repair Quality

Cynthia was helpful and the service itself was well done. The other female front-desk worker is unprofessional, and lacks care for the customer, and unmannered.

Customer Service

Cynthia was professional and kind. The other worker was not, so it is split down the middle, but I am giving a 6 since Cynthia's professionalism outweighed the other worker's lack of it. In addition, my name has been repeatedly logged as "Stungtyo" (in fact, it still is), when I have made I made the correction clear, that it is "Seung Pyo".

Returned Clean

Likely to Recommend

Repair Quality

Awesome!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Robert was my first contact, professional and committed. Tyler stepped in to help because Cynthia was ill and I returned to this location because of the service she provided me last July. All Rockstars—Thank you

Likely to Recommend

Repair Quality

This was my second time using Caliber because I had awesome work done before

Customer Service

Same as before-great

My Experience

Looks as good as new. They did a great job at fixing the vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You guys were so quick to get my car back to me looking so good you couldn’t tell there was damage and your customer service was above expectations.

Likely to Recommend

Only place I would go

Repair Quality

Awesome service and quick

Customer Service

Amazing

Returned Clean

My Experience

Great communication

My Experience

Friendly, thorough, efficient.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fantastic service! Even returned my rental for me. Thank you so much!

Customer Service

It was awesome

Returned Clean

My Experience

Robert Lapolla from store #1157 was great to work with.

Likely to Recommend

Repair Quality

Customer Service

My Experience

VERY SATISFIED!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very friendly and professional staff.

My Experience

Completion time was lengthy. Quoted for approx 2 1/2 weeks, however it took 1 month.

My Experience

Very polite and friendly staff. They kept us appraised of progress on the car and informed us of changes along the way. Small corrections that were needed after the car was finished were handled effectively two days later at our convenience.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Easy to work with

Likely to Recommend

Repair Quality

Easy to work with Especially tesla representative

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would recommend more than just my family. I would refer all of my friends even people I don’t know. They are absolutely wonderful!

Repair Quality

Everyone at Caliber Collision is very kind, efficient, and got my car back to me before the estimated date. Wonderful & professional service. Would absolutely recommend them.

Customer Service

Wonderful customer service!

Likely to Recommend

I referred you to my family!

Repair Quality

Customer Service