Caliber - San Rafael
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service!
My Experience - 5.0/5.0 -
I really appreciate the excellent service and customer courtesy provided by Javiar, and the added value delivered by the shop's technicians. Well done!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Faster than expected with clear communication. Great quality work as well.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job and got done quite early. That saved me quite a bit on my rental car cost.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have been to Caliber Collision several times. They are friendly and really explain what needs to be done.
My Experience - 5.0/5.0 -
Javier was extremely communicative and informative, and very pleasant to deal with. The job took longer than expected due to a delayed part, but he did everything he could to facilitate and keep me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Javier was amazing! He was very thorough, great communication and kept me up to date with every step of the way during my vehicle repair. He answered any questions I had and very professional and friendly.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Javier was great at communicating with me every step of the way. He was professional, friendly, and informative. Smooth process, thank you!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very helpful repair person. Prompt service for the repair and the paperwork.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very pleased with Caliber's service and the quality of the repair. The woman I spoke with on the phone and Javier were very professional and pleasant. If I have a need for body work in the future, I would not hesitate to bring it to Caliber. Thank you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber in San Rafael did an excellent job repairing our 2023 Honda Odyssey. Javier was very thorough and communicative and the repair team was very careful to repair all the parts to Honda specifications, test them thoroughly, and make sure the van operates perfectly and is recalibrated as well. In addition, the paint was matched perfectly, which was quite impressive because it is a new color with Honda, Radiant Red. Thank you! Shout out to Javier Lara
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
There are fitment and paint issues with the new bumper.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I was really happy with how the repair turned out. Javier, the worker who helped me, did a great job at walking me through the different steps and making me aware of how the repairs would go.