Caliber - San Rafael
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
Unbelievable service. So impressed!
Customer Service - 5.0/5.0 -
Can't say enough positive about the service.
Returned Clean
Likely to Recommend - 4.5/5.0 -
I would recommend Caliber to friends.
Repair Quality - 4.0/5.0 -
Overall great experience...nice people and repair was completed on time.
Customer Service - 4.0/5.0 -
It was easy to schedule an appointment over the phone and I received updates RE the status of the repair via text messages.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I want to thank Caliber Collision Team and Nelson for looking out for me and taking care of me. The fast professional service and quality work done has been outstanding. I Highly recommend anyone who needs work done to bring their car to Nelson at Caliber Collision in San Rafael.
Likely to Recommend - 5.0/5.0 -
Highly Recommend
Repair Quality - 5.0/5.0 -
Thank you to the Caliber Collision Team for always taking care of me and always providing above and beyond work. Special thank you for Nelson for going above and beyond to make sure everything is done right. Highly recommend Caliber Collision at San Rafael. Nelson’s team will have the vehicle repaired efficiently, quality new, and fast.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful experience. Nice people , great service .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
absolutely loved the team!! Kelly is the best and, well …Henry is the best too. As for Nelson, well he is also the best!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Harry and Nelson are a great time and very customer oriented. Used Caliber ( and Cook’s) many times and will continue to do so
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Henry was very polite and followed up on my car regularly and did a great job.
Likely to Recommend - 5.0/5.0 -
I will recommend.
Repair Quality - 5.0/5.0 -
Loved Henry!
Customer Service - 5.0/5.0 -
Loved Henry
Returned Clean
My Experience - 5.0/5.0 -
Wonderful work and service. Estimate was detailed and accurate. When I picked the vehicle up, the interior was clean as was the exterior. Henry Lara is a pleasure to work with. He communicated frequently, was available when I called. I plan to have our other cars repaired by Caliber in San Rafael and Henry will be involved. Thanks to Henry for a GREAT experience..! Thank you Jim Mill Valley, CA
Likely to Recommend - 5.0/5.0 -
Will definitely recommend CC
Repair Quality - 5.0/5.0 -
Great work. Very easy process. Henry was very pleasant and professional to work with. Thanks!
Customer Service - 5.0/5.0 -
Henry was great
Returned Clean
My Experience - 5.0/5.0 -
Great! thanks Henry!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Seamless service. Thoughtful and thorough. Great workmanship. Finished on schedule. Thank you to everyone who worked on it. Sincerely Susan
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car is like new. Great craftsmanship and service.
Customer Service - 5.0/5.0 -
Work completed on time.
Returned Clean
My Experience - 5.0/5.0 -
Great experience and customer service! I would highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Did not complete the scope of the job. Very frustrating and causing additional waste of time. Will not be using Caliber again.
My Experience - 5.0/5.0 -
Henry & Kelley were wonderful in their communication & guidance through this process. There was a lot between Honda dealer & our insurance because it involved a steering wheel recall which locked up on her & caused her going going into a barricade. It was a scary incident & car got towed to a random tow yard, who charged ridiculous prices & Kelley was wonderful in handling that communication & getting our car to Caliber. Henry had to do alot of communication between us & insurance. I appreciate his patience through this process. I would recommend Caliber Collision to anyone-great bodywork. Jaime there does beautiful work!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
The car still pulls to the left. Curiously, the left rear tire was set at 50 psi, not 35 psi as required. Also, the warning light and tire pressure indicators for everything but the left rear tire are not working again. They actually went on the blink not soon after I picked up the vehicle. I would be bringing it in but I’m home with the flu. . Please respond. Thanks.
Customer Service - 3.0/5.0 -
Please see earlier comments about problems remaining with the vehicle