Caliber - San Rafael
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent diagnostics, great work, and very courteous service overall.
Likely to Recommend - 4.0/5.0 -
My family members aren’t local to caliber otherwise I would recommend
Repair Quality - 4.5/5.0 -
Work was done on time and the service was professional and courteous. The only reason I can’t give it a chance cause I need a little more time to see if the repair holds up through the winter rains.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Henry was terrific and very communicative.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
on time. Well done. Car smelled like paint on the interior and the trunk. Still smells like paint. That seemed weird to me. Only complaint I have
Customer Service - 4.5/5.0 -
Customer service was great, but I was supposed to get an estimate for another repair. I never got it to the best of my knowledge.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will definitely be recommending Caliber to all of my family and friends. This is my first time going to a body shop and hope I won’t be visiting too often of course. However, Caliber has absolutely won a customer for life!
Repair Quality - 5.0/5.0 -
I am beyond satisfied with Caliber Collision, the repair made my car look brand new again and I couldn’t be happier!
Customer Service - 5.0/5.0 -
I have had the best customer service with this experience. I choose Caliber over other body shops because Nelson and Henry and their team made me feel welcomed and valued. They always went the extra step to keep me updated and made my car and I feel cared about and that we were in good and trust hands!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Henry was incredibly helpful throughout this process. Thank you to Henry and the whole team for their help!
My Experience - 5.0/5.0 -
Repair looks really good and it only took one day. Henry kept me apprised of of how things were progressing.
My Experience - 5.0/5.0 -
So far good. Just took my car today . Parts took longer than expected. Hopelly all goes good and the car runs smoothly as before
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
So far the car runs great. Took slightly longer than anticipated
Customer Service - 4.0/5.0 -
It was good I wish I got more updates in those 2 weeks
Returned Clean
My Experience - 5.0/5.0 -
The ongoing communication was fabulous. I would like to know what software program you use for that. I’d like to use that texting program for my own business. And the bodywork and painting work was beautiful. We’ll see in time how everything holds up, but my immediate responses that I am very impressed all the way around. Very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My service provider Henry was excellent. He was friendly and knowledgeable, made it feel easy, explained the process thoroughly, kept me in the loop throughout. Overall exceeded expectations. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Henry in the San Rafael location was fantastic