Caliber - San Rafael

4.9 (1,187reviews)
97%
50 Medway Rd,  San Rafael,  CA  94901

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,187)

Likely to Recommend

Repair Quality

Each part of the experience is incomplete, I have to come back for damages that should have been corrected. Found Damages to my vehicle from repairs at Caliber after repair. My stereo does not work after repair. Asked for them to perform additional repairs which they could not complete in time after having vehicle for 2 weeks. Picked up my vehicle. Found left over pant debris like vehicle was not cleaned. Now I have to call my insurance and ask them why my vehicle was not fixed first attempt. Now I have to take my time out my day for concerns that should have been addressed and corrected 1st time

Customer Service

Returned Clean

My Experience

Great customer service and timely repairs throughout the whole process!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

All the people I dealt with at Caliber were super helpful and knowledgeable. They also kept me well informed of the progress of the repairs with frequent updates. Best of all, the repairs look great; I couldn't find any sign that the car's body had been worked on. Finally, the car was nicely detailed when I picked it up.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Outstanding shop

Likely to Recommend

Repair Quality

excellent service

Customer Service

Returned Clean

My Experience

Javier kept me informed throughout the entire process with the most professional and the updates. He went over and beyond what he needed to do to explain, and I really appreciated everything about his professionalism.

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Returned Clean

My Experience

Amazing service! Will be recommending!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Great job from start to finish! Javier was excellent in every way and communicated exceptionally! I will recommend your shop to everyone. Thank you!

Repair Quality

Great job from start to finish! Javier was excellent in every way and communicated exceptionally! I will recommend your shop to everyone. Thank you!

Customer Service

Great job from start to finish! Javier was excellent in every way and communicated exceptionally! I will recommend your shop to everyone. Thank you!

Returned Clean

My Experience

Great repair. Professional, on schedule, extreme high quality workmanship and service.

My Experience

Javier and the rest of the Caliber team provided us with an exceptional experience. They were very courteous and gave us valuable information and recommendations our repairs. They even helped with our second vehicle that wasn’t really part of the repair project. All this and an excellent job with a good-as-new result, at a very reasonable price! They have my highest recommendation in all departments, and my family will not hesitate to use them for all of our future bodywork needs.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was very nice to me and the painting and other work of excellent quality

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Car looked new, like nothing had happened to it.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Above and beyond.

Returned Clean

My Experience

The service was outustandimg and the communication was also outstanding I Tell the team the job was well done

Likely to Recommend

Repair Quality

Very good work and terrific customer service. Took too long to get repaired due to parts delay

Customer Service

Returned Clean

My Experience

I'm very happy to what they did to my car the work is excellent they are very professional...