Caliber - San Rafael

4.9 (1,196reviews)
97%
50 Medway Rd,  San Rafael,  CA  94901

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,196)

My Experience

Very efficient group with a high quality product.

Likely to Recommend

Repair Quality

Great crew, efficient, beautiful work

Customer Service

Friendly

Returned Clean

My Experience

It was done very quickly and I really appreciate the work Nelson did to get the cost down!! Excellent service :)

My Experience

Always kept in touch and mad the car look and feel like new👍

My Experience

Awesome professional work and people!!!

My Experience

The customer service was exceptional throughout the process. The repair work was completed on time and the vehicle looks flawless. I will definitely use Caliber Collision for future repairs.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Wonderful service…great folks that did a great job with our car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service all around. Would love to come back for the final polish on the front of the car

Likely to Recommend

Definitely will recommend it and return if any future damages are incurred.

Repair Quality

Customer Service

Caliber completed the work in a couple of days fewer than the one they had anticipated. The car was fully repaired and was cleaned both inside and out. Beautiful work.

Returned Clean

My Experience

Great service from the friendly and helpful woman at the front desk to the updates on the repairs to the pickup. Everything was seamless and everyone was helpful and friendly!

Likely to Recommend

Repair Quality

Very happy with the all rounded customer experience! Henry was a great communicator and ensured we got the work done to a high standard.

Customer Service

Returned Clean

My Experience

Very professional team & very good work. Kind, courteous & efficient. The facility is very “together” clean & not your typical collision repair center. I knew once I peeked into their work area that this crew was going to do a great job. & they did not disappoint. I want to extend my gratitude to each member for a job well done. Thank you ! Bryan

My Experience

Everyone was very nice starting with the kind woman at the counter who was very helpful. I didn’t get her name but she answered all my questions in a kind way and was clear and direct with insurance related questions. Nelson was great and was straight to the point about the work that needed to be done and everything looks great. I was surprised by the quality of work I was not expecting the paint to match that good and for everything to look brand new. Javier was very helpful when picking up my car and went over all of the work that was done. He was very nice and great at communicating. The car looks great and cleaner than when I brought it in. I have no complaints

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fantastic customer service throughout the entire process.

Customer Service

My Experience

Great repair on the doors. The car looks fantastic. They communicated well during the repair, completed it quickly and cleaned it. The car is immaculate.

Likely to Recommend

Repair Quality

Customer Service