Caliber - San Ramon
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Communication
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent work and communications
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I want to thank everyone who helped me. They were very nice and friendly people at the San Ramon office. From the General Manager, front office and the drivers who were there to bring me to the car rental location and pick me up. And one more thing about this location they washed my car and it was spotless. Thanks again Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing communication and got the job done ahead of schedule
Customer Service - 5.0/5.0 -
So helpful every time I had a question!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
the service rep was nice however the staff at the desk was not amazing and the wait times seemed unnecessary. when you have an appt at 8am they should be ready for you and you should not have to wait for them to print out your paperwork. when you have an appt they should be ready so the customer to move on quickly especially when the client is heading to work.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everything went very smoothly. Thanks!
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
, the part on the front left side doesn’t seem to be properly aligned. There’s a gap between the parts. I’m attaching photos taken from several angles so the issue can be clearly seen. I would really appreciate it if you could take a look and fix
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair excellent. Communication with our service writer (Kevin) was excellent; the IT CRM system appears broken and disconnected from reality. I kept getting calls to schedule the next step when Kevin was waiting for parts as one example.
Customer Service - 5.0/5.0 -
Local support was top notch.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
Car is not fixed, door still have issues with air coming out and a part fell off car. Need to take it back to the shop
Customer Service - 3.5/5.0 -
Good communication just frustrated car is not fixed