Caliber - Santa Rosa - South

4.9 (274reviews)
99%
2929 Santa Rosa Ave,  Santa Rosa,  CA  95407

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (274)

Likely to Recommend

Cleanest repair and best customer service I’ve ever had! I’m recommending caliber collision every time!

Repair Quality

Everything was done super clean and the cleaned my car out really well too

Customer Service

Customer service was excellent! Anthony and Anita were both awesome!

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My Experience

They are communicative and upfront, timely and so very nice to work with. Anthony and team are wonderful! Anita and Angie at the SR Ave location are absolute gems! And I look forward to do continued business with them. Highly recommend!! (I manage a sizeable fleet in Sonoma county and have worked with many auto repair/body shops in town. I require solid and reliable service to keep our fleet operating smoothly, and definitely found it in Caliber.) This is a legit review, I am not a bot. ha!

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My Experience

Great customer service. Communication throughout process was solid. Anthony was clear and professional.

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Repair Quality

Great service. Keep up the great work

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Repair Quality

Friendly service and issues were addressed as promised.

Customer Service

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Likely to Recommend

Look im a superintendent and have to deal with clients. I know first hand what it takes to developed a relationship and how to maintain them, so that we retain their business. Anthony embodies just that and rest assured I’ll be sending my family and friends his way. I appreciate you Anthony, you have the gift of gab. Keep it up!

Repair Quality

The quality of my repairs over exceeded my expectations. Everything from the repairs to the customer service I received was second to none. Anthony and Anita made this process smooth and the results show. Anthony I really appreciate your communication and professionalism. You put my mind at ease and answered all my questions to put my mind at ease. You were very thorough.

Customer Service

Again, Anita & Anthony were great to me. They contacted me the moment they had an update for me and would constantly answer my questions to make me feel more at ease.

My Experience

Outstanding service. Anthony and his team did a great job!

Likely to Recommend

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My Experience

Anthony and his team were absolutely amazing! My insurance company was causing me quite a bit of trouble, but thanks to Anthony and his team, they were able to get it all taken care of for me. They were in constant communication with me about everything that was happening. I cannot express how appreciative I am for how much they were able to get done. I would absolutely recommend that if you ever need any body work done on your car, go to Anthony at Caliber at his location. They have multiple sights, but I highly suggest going to Anthony at his primary location 3310 Industrial Drive Santa Rosa! He really goes above and beyond for his customers! On top of all that, when I got my car back it had been washed and detailed. Honestly, I have been around the block, these guys are so easy to work with and they always were available whenever I called.

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My Experience

Every single person that I worked with exceeded my goals and expectations.

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We would recommend without exception

Repair Quality

Excellent care, excellent service, extremely professional employees, very helpful and very friendly. Beautiful job on the repair.

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My Experience

Having a vehicle repaired after an accident was a new experience for me. I had no idea what to expect. Anita and Angie were both willing to answer my questions. Anita explained all the details of the agreement and what the repair would involve. I was even offered a ride home after dropping the car off. How generous was that? The repair was easy and was done on time. Thank you to everyone at Caliber Collision for making this process go so smoothly. Earlier I received a message that I would be receiving a survey. I didn't get one. Is it still forthcoming?

Likely to Recommend

I had never had a vehicle body repaired before. The entire process from beginning to end was impressive. The staff was so friendly, explained everything, answered all my questions and the repair was completed on schedule.

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My Experience

Amazing customer service! Kept me updated on my truck the whole time they had in the shop! Got it fixed exactly how I wanted it!

My Experience

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My Experience

Likely to Recommend

While the need to repair a car after a collision is something no one wants to experience, because Caliber in Santa Rosa staff's handling of my repair after I was rear ended was above and beyond, restoring my car to excellent condition, I could not be more grateful that this is location where my car repair took place.

Repair Quality

The service I received before, during, and after my collision repair was above and beyond exemplary in every way.

Customer Service

Staff not only went above and beyond to make the repair, car rental, and insurance process seamless, but the quality of the repair was likewise above and beyond.

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